Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

 

Location: The selected candidate must be within a commutable distance from the assigned location(s) or willing to relocate. 

GENERAL SUMMARY OF JOB RESPONSIBILITIES

The Senior Administrative Assistant is responsible for the day-to-day administrative functions of a department. Oversees and coordinates the administrative office activities. The incumbent performs routine, complex and diverse administrative office duties for department leaders. Handles sensitive and/or confidential information and issues. Acts as department information source for internal and external customers regarding policies, procedures, programs, and office activities. Resolves routine and complex inquiries regarding operations and services.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the department leader with financial duties. Monitors, reviews, and reconciles expenses and invoices generated from meetings, conferences and other department expenditures
• Coordinate travel arrangements including vehicle transportation, itineraries and other related travel requests
• Participate in the coordination, preparation, and completion of special projects.
• Research and gather data, summarize findings and prepare reports including recommendations
• Responsible for the planning, scheduling and logistics for meetings, conferences, and special events
• May be required to take meeting minutes
• Represents the department in assigned meetings
• Participate in committee meetings, including agenda planning and scheduling
• Compose correspondence and other written material
• Develop PowerPoint presentations and Excel spreadsheets as required
• Provides peer review of documents before final production/distribution to ensure quality control of final product
• Maintain inventory of supplies
• Resolve administrative issues by analyzing information and communicating solutions.
• Provide recommendations to improve department operations
• Provide training and assistance to other staff in the department
• Oversee onboarding and offboarding of employees
• May provide supervision, guidance, and assistance to lower-level support staff on administrative policies, procedures, and functions
• Oversee and coordinate the office workflow
• Receive and resolve routine and/or complex inquiries and correspondence from internal and external phone calls, e-mails, letters, etc
• May manage multiple calendars for a department
• Serve as the liaison between the department and other administrative units
• Other duties as assigned or may be necessary

 

KNOWLEDGE/SKILLS/ABILITIES

• Written and verbal communication skills
• Organizational and time management skills
• Ability to analyze situations and resolve complex issues