High Jewellery & VIP Client Advisor - Paris Flagship

<h3>Company Description</h3><p>De Beers London is the ultimate diamond jewellery Maison, globally recognised for its leadership and expertise in diamonds. As a challenger in the fine and high jewellery landscape, we offer a distinctive and unparalleled connection to the source, setting us apart with our unique diamond-first approach.</p><p>A destination for those seeking the most extraordinary diamond jewellery, De Beers London delivers identifiable, ultra-desirable creations alongside unforgettable service and experiences. Our high jewellery collections showcase the pinnacle of artistry and craftsmanship, celebrating the rarest diamonds through innovative and breathtaking designs.</p><h3>Job Description</h3><p>As a High Jewellery &amp; VIP Client Advisor, you will drive sales performance across all categories, with a particular focus on growing High Jewellery sales. You will cultivate strong relationships with existing VIP clients and create new connections with high-net-worth individuals (HNWI), introducing them to the brand and its High Jewellery offerings. Acting as a role model and mentor, you will develop the abilities of Brand Ambassadors to sell High Jewellery and deliver client presentations that demonstrate deep expertise and exceptional selling skills.</p><p>Key Responsibilities:</p><ul><li>Ensure a high level of sales performance across all product categories, with a particular focus on High Jewellery.</li><li>Demonstrate exceptional selling skills and a deep knowledge of High Jewellery pieces and diamonds.</li><li>Conduct high-quality sales presentations, effectively handling negotiations and overcoming objections.</li><li>Strive for professional excellence, embodying the passion, savoir-faire, and values of the Maison.</li><li>Build and nurture genuine, long-term relationships with VIP clients and high-net-worth individuals (HNWI).</li><li>Proactively engage in networking, client hunting, and client treatment activities to expand the client base.</li><li>Implement strategic action plans to recruit new high-profile clients and develop a valuable portfolio of prospects.</li><li>Collaborate with other stores and Head Office to ensure seamless client experiences and maintain strong relationships.</li><li>Organise and host exclusive events and client treatments for VIP clients, High Jewellery enthusiasts, and collectors, with support from the marketing team.</li><li>Act as a local and international ambassador of the Maison, participating in diverse client events.</li><li>Provide exceptional hospitality to clients during High Jewellery events, ensuring memorable experiences.</li><li>Serve as a role model and mentor to less experienced High Jewellery &amp; VIP Client Advisors, helping them develop their selling skills and client relationship management.</li><li>Conduct High Jewellery product training sessions for store teams when new pieces or collections are introduced.</li><li>Support less experienced advisors during High Jewellery events and presentations, ensuring they gain confidence and expertise.</li><li>Maintain a high level of vigilance to ensure the safety and security of both staff and products.</li><li>Adhere to all security protocols and procedures, ensuring a secure environment for clients and team members.</li></ul><p> </p><p><strong>What You’ll Do</strong></p><p><strong>Act Like an Owner</strong>: Take full responsibility for driving sales and building client relationships, ensuring the highest standards of service and professionalism.</p><p><strong>Create Clarity</strong>: Communicate effectively with clients and team members, providing clear and accurate information about products and services.</p><p><strong>Empower Teams</strong>: Support and mentor team members, fostering a collaborative and high-performance environment.</p><p><strong>Challenge Conventions</strong>: Innovate and think creatively to attract and retain high-profile clients, and to enhance the client experience.</p><p><strong>Succeed Together</strong>: Collaborate with the store team and other departments to provide seamless client experiences and achieve collective goals.</p><h3>Qualifications</h3><p><strong>Who You Are</strong></p><ul><li>Fluent in the local language and fluent in spoken and written English. Other languages (e.g., Chinese, Arabic) are a plus.</li><li>Possess deep knowledge of jewellery and GIA certified.</li><li>Robust portfolio of High Jewellery clients.</li><li>Proven record of delivering high jewellery sales results, result-oriented with commercial acumen and a strong in-depth knowledge of the luxury retail industry. Your focus on results drives the business forward.</li><li>Inherent interest in the jewellery industry which drives your passion for excellence.</li><li>A proactive leader who takes initiative and drives meaningful impact.</li><li>An effective and clear communicator with clients and team members, ensuring everyone understands the brand's vision and objectives.</li><li>Excellent pres