Young Adult Career Advisor

Career TEAM is a leading workforce development organization on a mission to transform lives.  We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.  At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

TITLE: Young Adult Career Advisor
REPORTS TO: Young Adult Program Manager
LOCATION: Tacoma, Washington
EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee

Career Team is looking for a high energy, service driven individual to be a Career Advisor and serve our Young Adult population (16-24) in Pierce County by helping them connect to employment and training opportunities. This role will have a primary focus on providing career counseling, intensive and case management and follow-up services to Out of School Youth who are not engaged in post-secondary education and or have not obtained a GED or High School Diploma. The ideal candidate will be able to work well autonomously and be able to maintain and strengthen partnerships with existing partners. Work will be performed under the WIOA (Workforce Innovation Opportunity Act) Program underneath the Pierce County WorkSource Umbrella. Work will be performed under the supervision of the Young Adult Program Manager. If you have the heart to serve this community and the drive to do so. We want to meet you. Experience is not mandatory, however character is.

Highly encouraged to research WorkSource and the WIOA services.

Your Impact on Career TEAM’s Success:

• Provide intensive case management services to registered customers within the One-Stop system;
• Conduct outreach with community partners that engage the Young Adult population;
• Set up referral pipelines and building strong community partnerships;
• Actively engage and recruit Young Adult for project opportunities such as Work Experiences, career workshops, mentorship planning, etc.;
• Provide career coaching to Young Adults remotely and in person through our Career Edge learning management systems, focusing on soft skills, professional development;
• Complete intake and eligibility determination for the workforce program. Assess jobseekers’ employment and training needs and abilities through interviewing, testing and other methods;
• Enter data into and otherwise use and process clients through any participant information system as required, and any other database as required by the One-Stop system;
• Guide Young Adults through the preparation of individual employment plans (IEP) based on their specific occupational goals;
• Counsel clients on available job opportunities, training programs and other services;
• Complete Individual Training Account (ITA) vouchers and other documents required for clients entering training;
• Refer individuals to appropriate services, training programs or job opportunities and follow-up on those activities;
• Conduct orientation sessions, workshops, job clubs and other group presentations for clients;
• Follow all policies, procedures and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation;
• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements;
• Develop a comprehensive Individual Employment Plan (IEP) for all customers. Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts;
• Meet and/or exceed program benchmarks. Participate in all staff related events as required including but not limited to: training, staff meetings and individual supervision;
• Complete all required reports.

This position allows some telecommuting. The selected candidate will be required to perform most work onsite at the listed location.

To Qualify for This Role, You Must Have:

• 2+ years of work experience combining elements of training, counseling, case management or other services;
• Ability to work in a variety of settings with culturally-diverse customer base with the ability to be culturally sensitive;
• Ability to serve as a role model to customers and motivate them towards achieving goals;
• Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Of