APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State Extension in Delaware County is seeking to hire a part-time administrative support assistant. The administrative support assistant will:

• Work closely with the regional extension business operations manager, regional client relationship manager,  extension educators and other administrative support assistants to help ensure the smooth and efficient daily operation of the Penn State Delaware County Cooperative Extension office
• Assist with county extension program and events coordination; provide administrative support for master gardener, master watershed steward, 4-H volunteer programs and other local educators
• Provide customer relationship support
• Help coordinate office communications, multimedia product development and publications
• Engage in social networking (Facebook, Penn State websites, etc)
• Perform other clerical and administrative duties of administrative support as needed
   

Specific responsibilities can include:

• Serve as receptionist or first-line liaison to internal and external contacts and provide general office support. Greet customers, answer telephone, provide directions or information and solve routine issues. Communicate routine and general information to staff, customers, and/or the public about standard services, processes, and procedures using prescribed or established guidelines. Schedule/cancel appointments and meetings.
• Assist the office in developing, publishing and managing news releases for Cooperative Extension programs. Assist with social media communications (Facebook, Penn State’s websites, Twitter, etc.). Assist educators with developing and providing program advertisements, flyers, brochures and follow-up media releases; maintain educational resource, publication, and clearance files, order publications as necessary; maintain Customer Relatio