Beverage Manager, Lamberts

Description

At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property. MML owns and operates all its properties and only takes on projects that align with our vision and values.

What we are looking for:

Lamberts is seeking a talented and passionate Beverage Manager to lead our beverage program and enhance the overall dining experience for our guests. The Beverage Manager will be responsible for curating an outstanding selection of craft beers, spirits, fine wines, and signature cocktails that complement our offerings and showcase the best of Austin's beverage scene.

Why you'll want to work for MML:

• Competitive Salary + Bonus Potential
• Beverage Education Reimbursement
• Paid Time Off
• MML Property Discounts (Hotel, Restaurant, Retail)
• Fitness and Health Benefits
• Medical, Dental, Vision, Disability, Life, and Pet Insurance
• Retirement Benefits
• Parental Leave
• Advancement and Promotion Opportunities
• Community Service Opportunities 
• Relocation Assistance

What you'll do:

• Lead and manage the front-of-house team, including bartenders, servers, hosts, and bussers, to promote professionalism, teamwork, and guest satisfaction
• Provide exceptional service by engaging with guests, offering recommendations, and ensuring a seamless experience
• Monitor and maintain service standards, promptly addressing issues or concerns to enhance overall guest satisfaction
• Collaborate with the management team to develop and implement strategies for improving service quality and guest experience
• Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times
• Handle guest inquiries, feedback, and complaints, resolving issues promptly and professionally
• Train and mentor staff on service techniques, product knowledge, and customer engagement to deliver exceptional dining experiences - educate on beverage knowledge, including product information, service techniques, and responsible alcohol service
• Manage a comprehensive beverage program that aligns with Lamberts' brand and culinary concept
• Create and update beverage menus, incorporating seasonal and innovative offerings while ensuring a balanced selection for diverse customer preferences
• Oversee beverage procurement, inventory management, and cost control to maximize profitability
• Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies
• Collaborate with the culinary team to identify beverage pairings that enhance the flavors of our barbecue dishes
• Collaborate with the events team to assist in planning and executing various events, including live music performances, tastings, and special promotions
• Foster strong relationships with local suppliers, distributors, and artisans to source unique, high-quality beverages
• Continuously monitor industry trends, emerging products, and customer preferences to stay ahead
• Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations
• Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations
• Ensure compliance with health and safety regulations and maintain cleanliness and organization
• Conduct regular analysis of beverage sales, costs, and trends to make data-driven decisions and implement improvement strategies
• Develop and enforce standard operating procedures (SOPs) for service staff to ensure efficient and smooth service operations

Requirements

• Previous experience in a supervisory or managerial role within the restaurant industry
• In-depth food and beverage operations knowledge, including service techniques and product knowledge
• Proficient in managing inventory, cost control, and analyzing sales data
• Familiarity with health and safety regulations in the restaurant industry
• Certified in Texas Alcoholic Beverage Commission + Texas Food Management
• Strong leadership skil