Director, Commercial Data Product Owner

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Summary:

The Director, Commercial Data Product Owner will implement and operationalize the commercialization data product strategy. This role focuses on execution: translating the product roadmap into deliverables, managing backlog, linking technical teams with business owners, and ensuring commercial data products are built, deployed, and adopted effectively.

The Director will work closely with Brand, Sales, Medical, Market Access, Business Insights & Technology, and other stakeholders to ensure data products support launch readiness, customer and patient insights, and commercialization operations. They will oversee the life-cycle of specific data product offerings (e.g., Customer 360, Payer 360, Incentive Comp Data Mart, Patient, Market Access, Medical), ensure integration with systems, data governance, quality, and deliver business impact.

The Director will manage technical workstreams, vendor relationships, and deployment timelines while ensuring adoption, training, and usage by commercialization teams. They will provide regular metrics on product performance and collaborate with analytics teams to refine and evolve products over time. The Director will also hire, coach and develop a small team of product managers/analysts and ensure the product delivery culture supports agility, responsiveness, and commercial value.

Responsibilities:

Implement Commercialization Data Product Roadmap

• Translate the strategic roadmap into detailed delivery plans, release schedules and product backlogs.
• Work with Business Insights & Technology to align technical scope, resources, dependencies and timelines.
• Prioritize features, enhancements and technical debt based on business value, ROI and resource constraints.

Manage Product Lifecycle & Delivery

• Lead development processes for data product teams including sprint planning, backlog refinement, user-stories, acceptance criteria and release management.
• Oversee end-to-end delivery from requirements gathering to build, test, deploy and operate.
• Ensure product documentation, versioning, and support models are in place and maintained.

Stakeholder Engagement & Business Requirements Translation

• Partner with Brand, Sales, Medical, Market Access, and other commercialization stakeholders to gather requirements and define use cases.
• Translate business workflows into technical requirements, design specs and user stories.
• Maintain clear product vision and advocate for the product among stakeholders to secure alignment and adoption.

Data Integration, Quality & Governance Support

• Coordinate with Data Engineering, Architecture and Governance teams to ensure data sources (HCP, patient, claims, CRM, distribution) are integrated and fit for purpose.
• Monitor data quality, completeness, latency and usage metrics; escalate and remediate issues.
• Support the enforcement of business rules, metadata standards and governance frameworks defined at the Executive Director level.

Monitor Performance, Reliability & Operational Excellence of Data Products

• Establish and track operational KPIs for data product performance (e.g., data refresh SLAs, latency, uptime, data completeness/accuracy)
• Work with Business Insights & Technology to proactively troubleshoot technical issues, manage incidents, and coordinate root-cause analysis and prevention plans
• Ensure scalability, maintainability, and performance are considered in all enhancement requests and product decisions
• Maintain robust