Manager, Infrastructure Build and Logistics

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description

Location: San Jose, CA, hybrid

We are looking for a talented hands-on Manager to lead the Infrastructure Build and Logistics team.  This role is responsible for the timely and predictable delivery of new physical infrastructure to Zscaler data centers, managing a global inventory of parts, and working with vendors and suppliers to ensure smooth operation and ever increasing global capacity.

Responsibilities:

• Oversee a small team of build engineers and shipping/receiving personnel.
• Lead Zscaler’s import/export functions as it relates to hardware and other cloud infrastructure
• Manage the day to day work queues 
• Coordinate direct and partner global shipping to Zscaler’s global footprint
• Work cross functionally within the Infrastructure organization to understand upcoming deployments and plan work queues in order to meet those targets.
• Maintain up to date inventory counts for Zscaler’s global footprint
• Enable accurate cross functional visibility of new builds and break/fix work throughout the project lifecycle.
• Ensure that you maximize the productivity of your team, especially by predicting and resolving obstacles and dependencies before they’re impediments to execution
• Contributing to talent hiring, people skill development, setting objectives and goals
• Responsible for weekly status reporting, cross functional engagements, and project updates

Qualifications

• 3+ years of experience managing a team of IT, Build, or related teams
• 2+ years of experience with global import/export management
• Experience with large scale data center installation and management
• BS/MS degree Engineering/Computer Science or equivalent experience

Desired skills:

• Good work effort Estimation Practices particularly around build/assembly workflows.
• Experience with programming or scripting with Python or similar languages
• Ability to effectively communicate with all levels of the organization, both orally and written
• Experience sourcing and working with international import/export agents of record 
• Experience with various customs and import rules and regulations (including Schedule B, EORI, etc numbers)
• Experience with various Linux and FreeBSD build automation tools is a plus
• Experience with network administration is a plus

#LI-CM3

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$112,000—$160,000 USD

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expr