Inpatient Complex Care Manager - Mercy San Diego

This is a full-time benefited position working 10.25-hour shifts on various days of the week including weekend and holiday rotation. Position typically starts at 7/7:30am and ends at 5:45/6:15pm.

Located at Scripps Mercy San Diego Hospital (Hillcrest).

Why Scripps?

At Scripps Health, your ambition is empowered, and your abilities are appreciated:

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2025.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

We invite you to join our Scripps Mercy San Diego Case Management team as an Inpatient Complex Care Manager.

As an Inpatient Complex Care Manager, you will be responsible for the daily management and coordination of care for patients in the hospital with Identified complex health needs, including coordination with providers, navigators and ancillary and community resources across the system and care continuum. Additionally, you will:

• Has knowledge of involuntary hold or detention status (to danger to self, danger to others or gravely disabled), conservatorships, public and private as well as Mental Health care needs.
• Has extensive knowledge regarding multiple insurance plans operating within the service area and may assist patients in coordinating change in insurance coverages and/or assisting to determine if additional medical insurance coverage or government funding is available.
• Assists in coordination and management of patients outside of the hospital for which hospitals may need to follow due to contractual or transition planning post discharge.

Preferred Education/Experience/Specialized Skills/Certification: 

• BSN/Master's degree in a healthcare related field preferred.

Required Education/Experience/Specialized Skills: 

• RN 3+ years Hospital Case Management

Required Certification/Registration: 

• Current RN license in the state of CA
• Case management certification within 12 months of employment and maintained during employment OR 10+ plus years of inpatient hospital Case Management
• Current BLS for healthcare from American Heart Association.