Senior Manager, Solution Consulting

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Senior Manager, Solution Consulting in San Francisco, CA:

Job Duties: Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. Lead delivery of client engagements for designing and implementing Tableau centered solutions. Understand client goals and objectives; assess their current state and identify gaps; prioritize and roadmap plans for implementing governance of the BI environment, developing high priority use cases, building community, and driving adoption; lead client relationships and expectations, and supervise the work of more junior consultants. Lead customers in programs focused on improved data literacy and expanded use of sophisticated analytics capabilities to share key insights through measurable dashboards and make faster, more impactful business decisions. Build and deploy Tableau visualizations and integrate them with client data, authentication, and application operations including creation and execution of deployment scripts and workflows. Maintain client relationships, understand their Data & Analytics strategy and business objectives, and identify ways to enable them to succeed in becoming data-driven decision-making organizations.  Report engagement status to clients and internal management alike, ensuring that engagements are being executed in a manner that aligns with time and resource constraints. Engage with pre-sales activities as the need arises, to influence engagement scope to align with client needs and optimize client ROI. Provide client enablement support for technical resources to embrace ownership of technical solutions and drive their utilization. Proactively identify ways for Tableau Services to enable clients to maximize the value of their Data & Analytics environment and drive return-on-investment on their software. Meet with the direct reports to facilitate conversations and resolve any issues or concerns. Conduct project check-ins to gather feedback from colleagues and customers on the performance. Telecommuting is an option. 

Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the field of software engineering/program analysis or two (2)  years of experience in the job offered OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the field of software engineering/program analysis or five (5) years of experience in the job offered. 

A related technical degree required (Computer Science, Engineering (any field)).

Special Skill Requirements: (1) Tableau; (2) SQL Server; (3) Teradata; (4) Tableau Desktop; (5) Tableau Server; (6) QlikView; (7) IBM Cognos BI; (8) Data Modeling; (9) BI Reports; and (10) Oracle. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option.

Salary: $170,955.00 - $236,900.00 per annum.

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job #21-13940. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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