Patient Financial Advocate

Job Description:

Provides financial counseling to uninsured/underinsured patients by screening for potential Medicaid eligibility, assisting with the application process through determination, providing education regarding the Affordable Care Act and assisting with navigation through the marketplace, arranging payment plans, generating price quotes and providing Intermountain Health Financial Assistance Applications.

Schedule - This position is Saturday and Sunday from 9:30am-6:00pm and Monday-Wednesday 1:30pm-10pm

• Interviews patients and consumers, screening for available internal and Public Benefit Programs, applying for appropriate program; in person and remote.
• Completes applications for Public Benefit programs, submitting with required documents.
• Process and determine requests for internal and external financial assistance programs
• Financially clear patients for elective surgeries/services.
• Assists with co-pay assistance program application process.
• Provides general insurance education
• Provides Affordable Care Act (ACA) insurance education and navigation.
• Point of service collections and establish payment plans.

Skills

• Financial Counseling and Financial Aid
• Knowledge of public benefit programs
• Computer literacy
• Adaptability
• Working independently
• Communication
• Taking initiative
• Problem solving
• Understanding of applicable regulations

Patient Financial Specialist – Platte Valley

• Bilingual (Spanish) is required.
• Schedules and meets with patients for Colorado Indigent Care Program (CICP) determination. Review and process applications, ensuring completeness, verifying supporting documents, and determining level of eligibility for CICP.
• Verifies, documents, and/or updates patient demographic information and patient account notes for all interactions/transactions in CICP software and/or EPIC. Images/scans application and all required supporting documents.
• Provides patients with CICP card. Educates patients of responsibilities and exclusions of contract benefits.

Minimum Requirements

• High School Diploma or Equivalent is required.

Preferred Requirements

• Bilingual Spanish speaker/writer and customer service experience.
• Experience with Medicaid
• Experience applying for public benefit programs
• Experience in financial assistance

Physical Requirements:

Location:

Platte Valley Hospital

Work City:

Brighton

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$19.97 - $29.33

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.