Lead Technical Consultant, Professional Services
EgnyteAbout the role
Title: Lead Technical Consultant (Data Migration)
Location: USA, Remote
EGNYTE YOUR CAREER. SPARK YOUR PASSION.Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values: Invested Relationships Fiscal Prudence Candid Conversations ABOUT EGNYTEEgnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.
Your Qualifications
Strong technical skills that cover four or more of the following areas:
Software Installation and troubleshooting skills
Data and Permission migration tools
Virtualization experience (VMWare, Hyper-V)
Windows/Linux Server operating systems
Execute and monitor scripts (python, SQL, PowerShell)
Good understanding of Microsoft Active Directory, Azure AD, SSO
Prior experience supporting Enterprise software or supporting Enterprise applications in technical capacity for a SaaS environment.
Experience migrating data and permissions
Strong experience in Customer Facing Implementation roles working remotely. Should be adept at leading technical discussions and implementation with stakeholders.
Excellent customer engagement and communication skills.
Fluency of spoken and written command of English. Any other language is a plus.
Attention to detail and adapt to process in a quick changing environment.
Bachelor’s degree in related technical discipline preferred.
12+ years of relevant technical function experience
What You’ll Do
Execute data migration project implementation to ensure successful customer deployment and adoption of Egnyte solutions
Act as liaison between customers and internal teams for monitoring, reporting and level 1 troubleshooting of migration jobs
Engage with customers and internal team to provide status and escalate issues
Ability to multi-task and manage multiple projects with strict deadlines
Communicate professionally and succinctly and follow Standard Operating Procedures (SOP).
COMPENSATION:
Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $130k - $145k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location. BENEFITS:
- Competitive salaries and comprehensive benefits
- Company equity depending on role and level
- Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance.
- Paid holidays and sick time
- 401(k) Retirement Plan (Traditional and Roth)
- Health Savings Account (HSA) and Empl
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