Site Manager - Montcalm Area Health Center

Welcome to Cherry Health - video about Cherry Health

Responsible for setting the direction of site for provision of professional, quality clinical services and creating a team environment that ensures high quality care.  Provide oversight for all operational requirements at assigned location, including but not limited to staffing, safety, and ensuring compliance with all organizational, governmental, and accrediting body requirements.

Must adhere to the organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards of the position.  Must represent the organization’s Mission in all actions and communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Demonstrate leadership and management skills that foster a culture of high performance.
• Model and communicate key values in a way that supports Cherry Health’s mission.
• Create scheduled staff hours of work, priorities, and assignments to ensure efficient operation, based on workload.
• Review risk management, Identify and remediate all health and safety concerns at assigned location to ensure a safe environment for patients and staff.
• Manage and maintain appearance of site ensuring cleanliness and professional standards per organizational standards.
• Collaborate with medical leadership to drive productivity expectations and maximize efficient operations of clinic.
• Provide coaching consistently, promptly, and appropriately to all site staff
• Direct, supervise, train, evaluate organizational competencies.  
• Assist in the development and monitoring of department/program budget.
• Conduct quality assurance activities through reviews, meetings, reports, and observation of results, according to professional practice standards and regulatory compliance.
• Regularly hold meetings to communicate organizational initiatives and updates to staff.
• Coordinate interdisciplinary planning to meet patient care and health service objectives.
• Participate in planning and coordinating emergency preparedness plans.
• Manage additional operation aligned departments and/or operational initiatives as assigned by the Director of Practice Operations.
• Act as a resource for the medical questions and concerns for patients, families, and staff.
• Other duties as assigned.

SKILLS / KNOWLEDGE / ABILITIES:

• Strong interpersonal verbal, non-verbal and written communication skills. 
• Ability to exhibit professionalism when interacting with patients, providers, staff and external partners.
• Self-motivated with strong organizational and time management skills
• Ability to identify problems, think logically, and devise practical solutions.
• Proficiency with Microsoft Office Suite, and experience with EMR/EHR platforms.  
• Understanding of policies, procedures, and operations of a health care practice.
• Willingness to work outside of normal business hours if needed.
• Ability to work autonomously with limited supervision.
• Basic Life Support/CPR training according to requirements of license or certification.
• Working knowledge and awareness of state and federal requirements and codes governing treatment.

EDUCATION / LICENSES / CERTIFICATES:

• Current registered nurse license with the State of Michigan preferred

  Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed.

EXPERIENCE:

• Five or more years of management experience in an ambulatory care setting which includes working with multiple providers. Prefer experience in family practice, managed care and working with high need populations, government funding, and multiple sites.
• Experience with quality improvement management. 

PHYSICAL REQUIREMENTS

Possible exposure to patients/clients with illnesses and/or infections.   Frequent telephone and computer use, requiring manual dexterity for writing and computer use.  Sitting, standing, or walking for extended periods of time. Specific vision abilities required by this job may include close vision, distance vision, and ability to adjust focus. May require bending, squatting, or kneeling and lifting to 50 pounds.  Use of Personal Protective Equipment (PPE) as required. 

CLIENT POPULATION SERVED:

May serve all populations

Who we are:

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherr