Global Investigations Lead, Financial Crimes

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

As the Global Investigations Lead for Financial Crimes, you will manage an effective and efficient investigations and reporting program to identify suspicious activity on the Cash App platform. You will manage a global team of subject matter experts, track trends and risks, and use tools to assess and combat financial crimes. You will design and implement innovative measures for investigations, contribute to risk prevention and mitigation strategies, and identify tools and technologies to support your team’s workflows. You have experience in creating and managing highly effective programs that demonstrate compliance with all applicable laws and regulations in a dynamic financial services space. This is a high visibility role that requires cross-functional collaboration across the business with multiple partners including the Executive Leadership team. You will report to the Global Head of Financial Crimes.

You will:

• Oversee senior managers for the fiat and Bitcoin transaction monitoring and suspicious activity program including training, hiring, coaching and managing staff
• Work with other Compliance leads to guide strategic planning on team growth, organizational structure, focus areas, and quarterly goals
• Develop policies and procedures applicable to the team, including iterating on existing workflows to improve efficiency and effectiveness
• Work with other Compliance team members to develop technical specifications for tool enhancements or new tool build outs
• Provide guidance, insight and act as an escalation point for your team as they perform  investigations and make recommendations for suspicious activity reports
• Manage SLAs and deadlines to meet KPIs, goals and internal benchmarks.
• Attend compliance-related seminars to stay up to date on the compliance industry
• Present to Compliance Senior Leadership and partners across the company to provide updates including case investigations

Qualifications

You have:

• Minimum 10 years in AML and/or Financial Crimes roles at a financial institution or related FinTech payments company
• Minimum 8 years people management experience
• Knowledge of global AML regulations, risks and typologies
• Experience executing and running a sound operational program managing large teams
• Knowledge of the current regulatory landscape and compliance requirements with an emphasis on applicable BSA/AML requirements

Even better:

• Relevant industry certifications (CAMS, CFE, CFCS, CRCM)
• Experience with SQL or Snowflake

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $184,100 - USD $225,000
Zone B: USD $171,200 - USD $209,200
Zone C: USD $162,000 - USD $198,000
Zone D: USD $152,700 - USD $186,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

• Healthcare coverage
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off
• Learning and Development r