Senior Site Reliability Engineer - Network Operations (Remote)

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Senior Site Reliability Engineer (Networking)

Fastly’s Technical Operations (TechOps) team is responsible for building & operating the infrastructure that powers the Fastly Edge Cloud Platform. We oversee an extensive global network that spans 6 continents with over 100 points of presence and 462 Tbps of connected capacity. Our platform serves a significant portion of the content delivered to internet consumers across the planet, with customers ranging from online media streaming services to e-commerce, to open source projects, nonprofits and more. We take this responsibility seriously!

We’re looking for an experienced SRE with strong focus on networking and knowledge of the internet who can bring engineering principles, operational rigour and automation skills to help craft the future of Fastly’s network and directly contribute to making the internet better.

What You'll Do:

• Build, operate, and maintain the continually growing global network footprint of Fastly’s Edge Cloud Platform.

• Response to significant traffic incidents and lead network incidents, resolving edge cases and failure scenarios with your expertise in IP routing, particularly BGP.

• Innovate new methods for monitoring network performance, focusing on the end-user experience, and proactively address potential issues.

• Partner in the development and iteration of tools and automation systems that improve how we operate and build the network.

• Continual deep-dive of performance-based analytics and close involvement with partner teams to maintain a performant global network.

• Advocate for the operational stability of the network by identifying opportunities and partnering with engineering teams to shape their roadmaps and software solutions.

• Mentor team members on the complexities of global routing, especially in an anycast-heavy environment.

What We're Looking For: 

• Extensive experience in the protocols and practices that make up the fabric of the global internet, including IP, BGP, Anycast and DNS.

• Proficiency in Tier 1 Internet service providers, Internet exchanges and cloud providers.

• Ability to analyze traffic patterns across multiple dimensions using flow-based tools.

• Experience working with alerting, monitoring and visibility tools (such as Graphite/Grafana, Prometheus, or Splunk).

• Experience in code and design reviews and Scripting abilities in a common language such as Python, etc

• Experience with Linux/Unix.

• Knowledge across cloud hosting solutions (i.e., GCP, AWS and Azure).

• Knowledge of DevOps practices and CI / CD pipelines (ie. Git, Jenkins, Ansible).

• Adept at knowledge sharing and creating comprehensive documentation to empower teams.

• Able to collaborate with cross-functional teams to shape the technical roadmap, prioritizing initiatives to optimize automation tooling and the network.

Work Hours: This position will require you to be available during core business hours in the US Eastern Time Zone. You will also be on-call during evenings and weekends as an escalation point in team on-call rotation.

Work Location(s) & Travel Requirements: This position is open to both hybrid and remote work locations.

The preferred hybrid location for this position is:

• New York, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. 

We are also willing to consider remote candidates in the US.

This position will require occasional travel as required by your role or requested by your manager.

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