Assistant Registrar – Degree Audit & Conferral

About the Opportunity

Job Summary:

The Assistant Registrar for Degree Audit is responsible for reviewing and updating curriculum for the catalog and degree audit.  The Assistant Registrar identifies and communicates records and registration issues related to the student record and degree audit and serves as a resource to the academic advisors regarding troubleshooting and assisting with student course exceptions.  The incumbent uses their student records, curriculum, and technical knowledge to uphold university policies, encode degree requirements into the system, problem solve, and facilitate curriculum discussions between departments, advisors, and others.  The assistant registrar must be able to re-prioritize as work changes in a fast-paced university environment and is deadline oriented.

Assistant Registrar responsibilities include:

• Follow an operational plan to ensure accurate and timely execution of tasks required to plan, prepare, and implement unit activities and services.  Unit responsibilities may include a broad range of activities such as degree audit encoding, curriculum review, exception processing, testing for system upgrades and troubleshooting.   
• Execute and refine operational workflows within their unit for overall learner success and an exceptional learner, advisor, and faculty experience in the area of degree audit throughout the global network.
• Deliver outcomes for unit priorities, providing necessary direction to Academic Assistants and peer staff to achieve the goals identified by the unit Director.
• Develop a collaborative, meaningful, action-oriented, and overall productive partnership with the advising teams, faculty members, and departments in the colleges.
• Ensure continuous process improvement, integrity, documentation, and compliance standards are met within the unit related to degree audit,  program review, curriculum encoding, and exception processing.
• Serve as a partner to academic areas and Provost Office members, Chancellor’s Office, and network teams in the area of degree audit to 
• support the student experience. Leveraging data and analytics to provide data-driven recommendations and solutions.
• Model and drive operational excellence in individual contributing staff and unit peers to meet business critical organization-wide processes and tasks.
• Prioritize professional development and mentorship opportunities for supervising staff; manage by setting clear goals, expectations, objectives, and measures of success for staff; creating and encouraging an environment that values diversity of thought and experience, equity in involvement and contribution from each team member.
• Contribute to registrar and network projects and task forces; participate in discussions regarding current and future trends in opportunities and challenges related to degree audit, new programs, certificates, degrees, academic and records policies and procedures, and other related topics as they develop.
• As new opportunities and shifting priorities are realized, maintain an agile, nimble, and positive disposition and response, including reprioritization the workload and sequencing with existing initiatives and work.
• This description is not intended to be an exhaustive list of responsibilities; the position may encounter responsibility shifts based on the needs and direction of the university.

Qualifications:

The ideal candidate will have many or all the following attributes and demonstrated abilities:

• Bachelor’s degree is recommended.
• Minimum 2-3 years of progressive experience in a medium to large research institution, preferably in the Registrar’s Office or closely related unit, and ideally with more than one campus location.
• Demonstrated ability to manage and deliver operational recurring workflows for degree audit and curriculum 
• Demonstrated ability to support diverse constituents through shifting workloads and priorities.
• Experienced analytical and creative thinker, one who leverages relationships to get buy-in and support for solutions and enhancements, with a focus on root cause analysis and solutioning.
• Must possess the ability to solve problems creatively and quickly, deescalate situations, maintain curiosity, and demonstrate empathy.
• Experience in executing individual and team performance goals, supporting an efficient and rewarding employee experience to assist in recruiting and retaining a high-performing peers and team.
• Demonstrated proactive and consultative customer and student service orientation.
• Familiarity with state and federal laws, such as Compliance/Criminal Offender Record Information (CORI) and Family Educational Rights and Privacy Act (FERPA); experience working in partnership with a general counsel’s office; experience with and knowledg