Associate Director, Implementation

Your Future Evolves Here

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Join Evolent for the mission. Stay for the culture.

What You’ll Be Doing:

Put your passion where it meets purpose! Evolent attracts some of the brightest minds in health care. Surround yourself with talented, driven colleagues who share a passion for better health outcomes and a more connected care journey. We are hiring for an Associate Director to join our Implementation Team.

The candidate selected will be a key member of the Implementation Team and will play a critical role in executing Evolent Health’s mission by contributing to the delivery of the valued-based strategy with Evolent Health’s partners and by contributing to initiatives to grow the department and team.

Collaboration Opportunities:

As part of the team, you will mentor Senior Project Managers, Project Managers, and Project Coordinators on partner delivery / implementation functions and contribute to key internal initiatives to drive efficiencies and best practices for delivery.

What You Will Be Doing:

Delivery

• With minimal supervision guide day-to-day activities for at least one partner project and lead interactions with the partner for at least one initiative
• Provide input and assistance for the creation and management of project plans during an implementation and / or ongoing operational effort
• Work with program managers and project managers during implementations to create a single program plan across all Evolent workstreams
• Guide client discussions and meetings during implementation and ongoing operational activities
• Own the necessary delivery documents, including but not limited to project plans, issues and action logs, status reporting, and risk mitigation
• Facilitate the identification of project impacts across all business areas.
• Identifies efforts that will have the greatest strategic impact
• Plans for key communications by considering both the audience and situation
• Independently resolves escalated risks and issues with internal and partner team members
• Independently communicates with project / staff level stakeholders from partner without oversight
• Demonstrates consultative behaviors related to complex Evolent Health offerings
• Understands multiple domains and interdependencies across domains
• Independently leads more than one complex workstream
• With minimal support, leads a minimally complex domain

Account Management

• Establish and foster strong client and business partner relationships
• Develop and maintain long-term client relationships

Qualifications – Required and Preferred:

• Bachelor’s degree or equivalent work experience (Required)
• 4+ years of health care management and/or consulting experience (Required)
• 4+ years of project management (Required)
• Customer service skills (Required)
• Expert knowledge of MS Office products (Required)
• Advanced knowledge of MS Project and Visio (Required)
• Previous health care knowledge, preferably in one of more of the following areas: provider systems, health plans, payer contracting, bundled payments, risk model and / or ACOs / CINs (Preferred)
• Excellent written and verbal communication skills (Preferred)
• Experience in a Project Management Office (PMO) (Preferred)
• Six Sigma training or PMP project management certification (Preferred)
• Agile or Scrum certification (Preferred)
• Working knowledge of Clarizen (or other similar PPM application), Confluence, JIRA (Preferred)
• Ability to comprehend and identify delivery risks and develop mitigation strategies (Preferred)
• Ability to perform multiple tasks and prioritize simultaneously (Preferred)
• Absolute integrity and strong, hands-on work ethic (Preferred)

Technical Requirements:

We require that all employee