Field CTO, Insurance

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

 

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion.

 

What You Will Do:

As the Field CTO, you will be responsible for channeling the client experiences of Ensono services to Ensono’s Product Organization, thereby positively transforming our processes, people, technology and culture.  You will focus on the quality of the client’s experience at all levels, and act as a true client advocate, ensuring the client’s voice is heard in all functions and activities. 

You will incorporate Ensono services into recommendations that have genuine value for our clients and work with individual teams and Global Delivery and Capability leads to define and deliver the contracted services and projects.  Ensono services provide a broad range of technologies to be leveraged by our clients such as:  

• Mainframe and IBMi Technology and Services 
• Private Cloud and Distributed Technology and Services 
• AWS, Azure, and Google Public Cloud Technology and Services 
• Growing list of AI and Predictive Analytics Technology and Services  
• Digital Services including Application Development  

 

Client Engagement

• Establish working relationships with client executives and thereby understand client business priorities and IT needs 
• Participate in client IT planning activities, collaborate with client leaders at all levels, and provide insights regarding opportunities regardless of whether they relate directly to Ensono opportunities 

Solution Development

• Participate in the development of both standard and custom technology solutions to meet specific client requirements including pricing and commercial modeling.  
• Provide deep technical expertise during client presentations and discussions. 

Collaboration

• Work with Ensono product management to improve the performance of Ensono services, generate and demonstrate greater value and consistently contribute to improving client satisfaction. 
• Stay focused on application scenarios and use cases while planning innovations and considering future technologies. 
• Participate with solution architects in solution design by providing detailed alignment to client outcomes 
• Support solution delivery managers (SDMs) through client executive relationship influence   

Technical Evangelism 

• Actively promote the company's technology solutions to clients and the broader industry. 
• Participate in industry events, webinars, and conferences to showcase expertise and thought leadership. 
• Establish industry ecosystem partnerships to enhance Ensono’s service portfolio in partnership with Product and broaden the range of client outcomes delivered 
• Participate in Ensono strategic business planning, service excellence and improvement and applied innovation programs, to incorporate client experience into Ensono improvement and strategic initiatives. 

Operational Oversight

• Oversee the implementation of technological solutions to ensure they meet client expectations. 
• Monitor the performance and effectiveness of deployed solutions and make necessary adjustments. 

 

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all the Preferred Qualifications, we still encourage you to apply. 

What You Will Need:  

• Client Executive Communications: The ability to gain access and demonstrate Ensono’s value with our Client’s CIO, COO, CFO, and VP level executives.   “Real world” knowledge of IT technologies including platform, business applications, digital services, and integrations.
• Experience combining these areas of expertise to address the client’s key IT and business challenges, focus areas and business objectives, and can specify business value from the client’s perspective. This role requires an inti