Managing Director, Strategy & Operations (Commercial/Emerging Middle Market)

Application Deadline:

09/29/2025

Address:

320 S Canal Street

Job Family Group:

Commercial Sales & Service

BMO is the 8th largest bank in North America and the 4th largest commercial lender with aggressive growth ambitions in the U.S. We are driven by a single purpose: to Boldly Grow the Good in business and life. Our Purpose informs our strategy, drives our ambition, and reinforces our commitments to progress: for a thriving economy, a sustainable future, and an inclusive society.

This is a new and exciting role reporting to our Head, US Emerging Middle Market & US Growth Strategies. Ideal candidate will have experience with Transformation in a business banking or commercial banking credit underwriting operational environment, strong financial acumen for the business, and the ability to work horizontally with partners.  Preferred experience with organizing town halls, strategy decks, and strong communication via newsletters, communications to the team, and across the enterprise.

Ideal candidate will lead and develop all key strategic initiatives required to meet overall client experience and financial objectives. This mandate is to drive and influence the development and execution of large scale initiatives across various LOB/jurisdictions and lead strategy development in partnership with the leadership team. Results are achieved through partnering with leaders and key representatives using a consultative team base approach.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviors in all that they do.

• Ensures alignment between values and behavior that fosters diversity and inclusion.

• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.

• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

• Attracts, retains, and enables the career development of top talent.

• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

• Leads launch of strategic initiatives, coordinating with various stakeholders and LOB representatives .

• Ensures adherence to project management best practices

• Engages and collaborates with sponsors and key stakeholders to build consensus and gain buy-in.

• Networks with industry contacts to gather competitive insights and best practices.

• Recommends measures to improve organizational effectiveness.

• May consult to or serve on various committees and task forces.

• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.

• Leads the successful implementation and execution of all approved strategic initiatives

• Provides strategic advice to LOB to ensure effective articulation of strategy and builds out the key capabilities

• Solicits Business input and aggregate strategic initiatives through partnerships with business leaders and peers

• Leads the Leadership Team through assessments to determine the internal and external opportunities, threats and challenges to determine how the analytics support the strategic initiatives.

• Develops different strategic solutions aimed at supporting high level strategy.

• Partners with leadership team to prioritize initiatives and establish game plan for execution.

• Leads the identification of opportunities to drive innovation to enhance the client experience.

• Disaggregate strategic challenges into relevant issues and develop/implement appropriate solutions.

• Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.

• Leads the development and execution of competitive intelligence capability within the business.

• Defines business requirements for analytics and reporting to ensure data insights inform business decision making.

• Develops and applies the framework for databases; oversees database management in adherence with data governance standards.

• Monitors and tracks performance, and addresses any issues.

• Ensures consistent communication of strategy and messaging.

• Leads the development of the communication strategy focusing on positively influencing or changing behaviour.

• Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.