Project Manager, Compliance & Privacy

About InvoiceCloud: 

InvoiceCloud is a leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients can improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.InvoiceCloud.com. 

Job Overview

The Legal team is seeking a Compliance and Privacy Project Manager to support the Director of Corporate Compliance, Privacy and ESG. This role is crucial for managing compliance and privacy projects, ensuring they meet industry standards and legal requirements, and fostering a culture of compliance within the organization.

Responsibilities

• Program Development: Collaborate with the Director of Compliance to design, implement, and maintain compliance and privacy programs that adhere to relevant regulations (e.g., PIPEDA, HIPAA, CCPA).
• Project Management: Oversee all stages of assigned projects, including planning, coordinating efforts, managing risks, and communicating progress to ensure timely and successful completion.
• Risk Assessments: Conduct thorough assessments to identify compliance risks and gather requirements for corrective actions.
• Team Collaboration: Work closely with teams from IT, Legal, HR, and Operations to ensure a unified understanding and consistent application of compliance and privacy policies. Promote the principles of Privacy by Design, ensuring that privacy considerations are integrated into the development and operation of systems and processes from the outset.
• Training and Content Creation: Assist in developing and delivering training programs to educate employees on compliance and privacy principles. Create engaging training content, including presentations, e-learning modules, and written materials, to enhance organizational awareness and adherence.
• Policy Development: Identify the need for new policies and recommend them to the Director of Corporate Compliance and Privacy. Work with relevant departments to implement these policies effectively, providing guidance and support to ensure compliance. Monitor the effectiveness of policies and make necessary adjustments to address any gaps or emerging risks.
• Regulatory Monitoring: Stay updated on changes in regulations and industry standards, providing timely updates and analysis to the compliance team.
• Documentation Management: Maintain a centralized repository for compliance documents and project materials, including training materials, ensuring easy access and organization.
• Additional Duties: Perform other duties as needed to support the compliance and privacy functions.

Qualifications

• Education: Bachelor’s degree in business administration, public administration, information security, or a related field. CCEP, CIPP/US, CIPPT, CEEP preferred.
• Experience: 3-4 years of experience in compliance, legal, risk management, or a control function. Preference for experience in compliance or privacy management with a proven track record of effectively managing multiple and varied projects, ensuring timely delivery and adherence to regulatory standards.
• Regulatory Knowledge: Strong understanding of data protection regulations and their application in business contexts.
• Project Management Skills: Familiarity with project management methodologies (Agile, Waterfall) and tools (Microsoft Project, JIRA, Asana). Project management experience leveraging AI tools, a plus.
• Organizational Skills: Exceptional organizational and time management skills with a keen attention to detail.
• Communication Skills: Excellent communication skills for explain