Office Assistant 2
Lane CountyAbout the role
Posting number: 202600124
Department: Health & Human Services
Division: HHS BH Support Services
Job classification: Office Assistant 2
Posting type: Open
Categories: Community Services, Health Services, Social Services, Paraprofessional, Customer Service
Summary
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About the Position
This position will be part of the administrative team serving our Adult Outpatient, Child and Adolescent, and Forensic Outpatient teams at Lane County Behavioral Health. This position will provide front reception desk and telephone support in a high-volume clinical setting. Duties will include but are not limited to working in the EMR to check in clients, answer multi-line phones, schedule appointments, verify insurance, collect and enter client demographic information, manage scanned and faxed documents, accurately process medical record requests, as well as accurately handle cash.
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This position will also provide added administrative support to a small subset of the clinic's mental health providers, including meeting note taking and data entry. This position will support individuals with severe and persistent mental illness and would benefit from experience working in behavioral health settings. Excellent customer service skills are a must as these positions work closely with other administrative staff, clinicians and management in addition to clients.
About the Division
Lane County Behavioral Health provides services to more than 1,600 individuals with behavioral health conditions. We work with community partners to provide a continuum of care from prevention through treatment and aftercare in an environment that promotes a culture of resilience and recovery.
*Lane County employees may be eligible for student loan repayment: See links below.
Schedule: Monday ā Friday; 8:00am ā 5:00pm
*This is an AFSCME represented position*
Examples of duties
Training:
Equivalent to the completion of the twelfth grade.
Experience:
- Two years of responsible clerical and office assistance experience
- An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.
Notes:
- This position must successfully pass the DHS ORCHARDS background check process.
Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Qualifications
Supplemental information
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