IT Business Analyst and Project Manager

BACKGROUND

iDE is an international nonprofit dedicated to combating poverty in the developing world not through handouts, but by helping rural households access the tools and knowledge they need to increase their income and improve their health and well-being. iDE has 40 years of experience and programs in 11 countries in Africa, South Asia, South East Asia, and Central America.

IDE's vision, to catalyze the power of entrepreneurship to allow millions of people to lift themselves out of poverty, is ambitious and bold. We need a person who is, first and foremost, passionate about this vision and wants to harness the power of digital media to help iDE achieve it.

SUMMARY

We are looking for an experienced IT professional who can perform both business analysis and project management functions for our international non-profit organization. You will be responsible for understanding the needs and requirements of our stakeholders, developing and managing project plans and deliverables, and ensuring the successful delivery of IT solutions that align with our mission and vision.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work with stakeholders across different contexts and locations to elicit, analyze, and document business requirements and processes.
• Translate business requirements into functional and technical specifications that can be used by developers and testers.
• Develop and maintain project plans, schedules, budgets, and risk registers, and track progress and milestones.
• Communicate and collaborate with project team members and stakeholders throughout the project lifecycle, and provide regular status updates and reports.
• Identify and manage project risks and issues, and implement appropriate mitigation and resolution strategies.
• Perform quality assurance and user acceptance testing, and ensure that the delivered IT solutions meet the agreed specifications and standards.
• Provide training and support to end users and stakeholders on the use and maintenance of the IT solutions.
• Manage iDE software licenses, subscriptions, and related costs. Lead the development and execution of allocating these costs directly to country offices and grant budgets in coordination with the finance team, country team leadership. Ensure the business development team has a list of these costs for inclusion in project budgets.

SUPERVISORY RESPONSIBILITIES

• As delegated by Senior Director, Information Systems based on needs of the project, portfolio and department.

GENERAL REQUIREMENTS

• Bachelor's degree in computer science, information systems, business administration, or related field.
• At least 5 years of experience in IT business analysis and project management, preferably in a non-profit or humanitarian sector.
• Knowledge and experience in applying various project management and business analysis methodologies and tools, such as Agile, Scrum, Waterfall, etc.
• Strong analytical, problem-solving, and decision-making skills, and ability to handle complex and ambiguous situations.
• Excellent communication, presentation, and interpersonal skills, and ability to work effectively with diverse and remote teams and stakeholders.
• Proficient in using various software applications, such as Google Workspace, flowchart tools, Asana, Mural, etc.
• Fluent in English, and preferably another language relevant to our organization.
• Willing and able to travel occasionally to different locations as required by the project.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; sit; and use hands to finger, handle, or feel. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is also often required to travel to international locations. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

OTHER

• Equipment used: