Clinical Training and Strategy Manager

About Us

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

Clinical Training & Strategy Manager

Location: Remote - (U.S.–based)
Travel Requirement: Up to 70%
Reports To: Associate Director, Sales Enablement

Position Overview

The Clinical Training & Strategy Manager plays a critical role in advancing Neuronetics’ mission to empower providers, technicians, and clinical teams through best‑in‑class education, training, and clinical excellence. This role leads the development, expansion, and execution of NeuroStar University (NSU) programs and broader clinical education initiatives across Neuronetics, Inc. while training and coaching Practice Development Managers (PDMs), Neuronetics team members, and NeuroStar customers on the safe and effective use of the NeuroStar Advanced Therapy System for the treatment of Major Depressive Disorder (MDD), Obsessive‑Compulsive Disorder (OCD), and Anxious Depression.

In close partnership with R&D, Sales Enablement, Marketing, and Medical Affairs, the Clinical Training & Strategy Manager ensures training programs are customer‑centric, scalable, and aligned with real‑world clinical and commercial needs. This role gathers actionable insights from the field to inform product enhancements, improve customer satisfaction and retention, and support long‑term revenue growth, while also contributing to product testing and usability feedback to accelerate time‑to‑market. Thriving in a fast‑paced, evolving environment, this individual is a dynamic communicator and strong relationship‑builder, committed to clinical excellence and continuous educational innovation.

Essential Duties & Responsibilities

Clinical Training & Education Delivery

• Support the development, delivery, and certification processes for Practice Development Managers (PDMs) and NeuroStar customers.

• Oversee and conduct hands-on training programs for new accounts, including physicians and clinical staff, ensuring adherence to company standards and safe use protocols.

• Guide clinical teams on:

• • Pre-treatment planning

• • Motor threshold estimation

• • Therapeutic technique and patient positioning

• • Treatment management and follow-up care

• Ensure customer understanding of NeuroStar clinical trial data and its application to achieving optimal patient outcomes.

• Assess ongoing customer training needs and deliver follow-up education to maintain clinical proficiency.

Curriculum & Program Development

• Build, refine, and maintain NeuroStar University curricula and NeuroStar Academy online learning content in alignment with strategic direction from the Associate Director of Sales Enablement.

• Drive curriculum innovation to support scalability, digital learning, and adult learning methodologies.

• Create and update customized training content, including:

• • Slide decks

• • Manuals and job aids

• • Assessments and educational tools

Field & Cross-Functional Collaboration

• Develop strong partnerships with field sales teams to ensure alignment between clinical education and customer needs.

• Collaborate cross-functionally with Marketing, Medical Affairs, R&D, Reimbursement, and other internal stakeholders to identify training gaps and enhancement opportunities.

• Participate in MLRC (Medical, Legal, Regulatory, Compliance) review processes to ensure all training materials meet regulatory and quality standards.

• Contribute to usability testing, product development discussions, and structured feedback sessions