Valuation Manager Home & Art (Seasonal Part-time)

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

This seasonal part-time position will report to the Lead Valuations Manager. Key areas of responsibility include facilitating client facing appointments. The Valuation Manager should have an entrepreneurial spirit and, as an expert, constantly be striving to build upon your own knowledge as well as teach customers and consignors about your expertise.  

This role will end 4/1/2024.

What You Get To Do Every Day

• Facilitate Luxury Consignment Office appointments, working with clients to provide a relaxed non-contentious experience that educates them on the value of their art and home decor in our marketplace
• Travel to consignor to provide pricing and authentication of art & home decor items on location
• Communicate pricing, acceptance, and other category specific knowledge remotely via email, price requests, and other technology solutions
• Maintain strong understanding of pricing trends and the sell thru velocity of their respective category in our marketplace by working with Pricing and Authentication team
• Communicate pricing and authentication methodologies in live appointment setting
• Accountable for the sell thru and velocity of all product brought in through the Luxury Consignment Office
• Accountable for the conversion rate of appointments to consignments
• Accountable for all other requests as necessary to support the Luxury Consignment Office as determined by Lead Valuation Manager

What You Bring To The Role

• Passion for delivering a luxury experience each and every day
• Art identification experience along with pricing expertise
• Knowledge of art and home decor industry pricing and authenticity
• Polished, professional presentation skills
• Ability to handle multiple complex, time sensitive situations while remaining calm, cool and collected
• Effective communicator (both verbal and written)
• Demonstrates the skill and willingness to take initiative and to proactively anticipate organizational needs including the ability to meet external and internal deadlines as required.
• Ability to foresee potential obstacles well in advance of campaign launch dates and to problem solve in order to ensure proper execution of Valuation office processes

Qualifications

• Bachelor's degree from accredited college or university
• 2-5 years experience working in the luxury space in a customer facing role
• Sales experience encouraged
• Team player able to work effectively and collaboratively across all departments to meet goals and deadlines

 

The expected hourly rate for this role is $28.66 - $43.77. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

GHR8202 #LI-SM15 #LI-Remote

 

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexua