Home Care Office Assistant and Inside Sales

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

Job description
HomeWell Care Services of Miami provides compassionate and professional Home Care Services to seniors and people in need of care and companionship. We strive to enhance the quality of life for our clients by providing Top of the Line in Home Care Services.
Family-owned business recently started operations, is seeking for an Office Assistant be part of our team.
Job Types: Full time
Expected hours: 40 per week at the beginning
Monday to Friday

Key Responsibilities:

Scheduling:

• Schedule client shifts with eligible caregivers based on their knowledge, skills, and availability.
• Communicate with clients and caregivers regarding scheduling changes.
• Maintain accurate records of caregiver availability and client needs
• Regularly review completed shift logs, ensuring they match the originally scheduled shift hours.
• Monitor missed/late shift clock-ins and promptly contact the scheduled caregiver to confirm their arrival at the client's residence.
• Monitor caregiver scheduled hours for potential overtime and notify management if additional hours are needed.

Recruitment:

• Continually recruit caregivers to maintain a pool of qualified and available candidates.
• Create and post online job ads to attract potential candidates.
• Utilize social media sites and resume databases to find suitable candidates.
• Attend and/or host job fairs to connect with potential caregivers.
• Promote the agency's employee referral program to current caregivers.
• Process applications and conduct pre-screen and in-person interviews with potential candidates.

Inside Sales:

• Following up on leads and referrals from secondary referrals sources, family members, caregivers, and other sources.
• Report referral activities and outcomes and maintain source reference list for future referrals (i.e. source and patient lists)
• Work on leads provided by our strategic vendor partners to schedule initial meetings and onsite assessments for prospective patients with our intake team.

Other:

• Provide support with administrative tasks such as filing and organizing documents.
• Maintain confidentiality and professionalism at all times.
• Other activities as needed.

Minimum Qualifications:

• Bilingual proficiency, English and Spanish.
• Bachellor diploma or equivalent / College Students may apply
• Ideally 2 years of experience of phone sales, cold calling, Inside Sales experience.
• Strong communication, interpersonal and organizational skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office.
• Multitasking
• Confident and a skilled speaker and listener. The candidate must be able to build and create new relationships with referral sources
• Experience in home care, home health or related field is a Plus
• Must present a positive and professional business image
• Passionate about helping seniors live with dignity
• Must pass a criminal background check

If you are passionate about making a positive impact on the lives of others and are looking for a supportive work environment, we encourage you to apply for this exciting opportunity

HomeWell Care Services FL215 Miami HHA# 299996062

Equal Opportunity Employer At HomeWell Care Services, we are committed to creating an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other legally protected status. We believe in fostering a supportive environment where everyone has the opportunity to thrive. Our hiring practices reflect our dedication to diversity and equality in the workplace.

**This franchise is independently owned and operated by a franchisee. Therefore, your application will go directly to the franchisee, and the management will make all hiring decisions for this franchise. Thus, all inquiries about employment at this franchisee should be made directly to the franchise location and not to HomeWell Care Service Corporate. Compensation: $17.00 - $23.00 per hour

An Industry-Leading, Nation-Wide Team

At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for com