Property Field Adjuster Trainee

Job Description

About Us

With a multinational global team of professionals, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses.

At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management. 

Johns Eastern Company, Inc., A Davies Company, has been a leader in the insurance claims industry since its inception in 1946. Johns Eastern serves domestic insurance companies, self-insured organizations such as large corporations and government entities, Program Managers, Managing General Agents, and the London Market. We are a proven industry leader with a superb reputation for providing expert claim adjusting and administration services.

Job Overview 

Johns Eastern is accepting applications for a full-time Property Damage Field Adjuster Northeastern U.S. area. This is a trainee position. Applicants with 2 to 3 years of experience will be considered.   No prior claims experience is required. This position will require travel throughout New England. Training will be provided by Johns Eastern. Interested candidates need to have a Bachelor’s degree or a construction trade experience.

Commitment to Training

Johns Eastern is one of the few adjusting companies that hires and trains entry-level team members. We take great pride in carefully training our personnel by adhering to a corporate training program that promotes a strong organization with solid claims procedures.

Responsibilities and Duties 

• Conduct administrative functions including hiring, performance reviews, budget, training, staffing and productivity.
• Manage the technical aspects of claims adjusted in his/her branch.
• Perform initial review of Loss Notice for coverage or liability issues along with recovery potential.
• Process invoice queries from clients.
• Manage, direct, and develop all branch personnel as required to include.
• Oversee investigations.
• Review diary on a regular basis.
• Review Medicare status information for MSA referrals and/or check authority.
• Operate branch office at approved budget levels; produce the branch budget annually.
• Attend client meetings and perform marketing calls.
• Conduct audits of staff at least quarterly.
• Additional duties as assigned by the Director of Field Operations and/or Executive Vice President.

Qualifications

• Bachelor’s degree or a construction trade experience

Knowledge, Skills, & Abilities

• Strong organizational skills with demonstrated ability to work independently and deal effectively with multiple tasks 
• Great analytical skills
• Excellent communication/customer service skills, both verbal and written
• Commitment to continuing education through The Institutes
• Convey a positive attitude and team work for optimum provision of services to clients
• Computer literacy, including MS Office, Word and Excel

Essential Requirements

• Must have US work rights.

Diversity & Inclusion

Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Rewards and Recognition

We embrace innovation and run an annual competition available for all colleagues to submit their ideas. The top 10 finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our colleagues have moved across into brand new positions to further develop their ideas/projects!

Benefits

• Medical, dental, and vision plans
• 401(k) plan with employer matching
• Paid Vacation and Paid Holidays
• Life insurance, short term, and long-term disability plans
• Amazing Executive and Senior leadership as well as fabulous colleagues

Position Type and Expected Hours of Work