Senior Product Manager (RMM)

<p><span lang="EN-US"><span>Acronis is a world leader in cyber protection—empowering people with </span><span>cutting-edge</span><span> technology that enables them to </span><span>monitor</span><span>, control, and protect the data that their businesses and lives depend on. </span><span>W</span><span>e are looking for </span><span>a</span></span><span lang="EN-US"><span> Senior Product Manager</span><span> </span></span><span lang="EN-US"><span>who is ready to join </span></span><span lang="EN-US"><span>our mission in creating</span><span> a #CyberFit future!</span></span></p> <p>Our Cybersecurity Product Team is seeking an energetic, growth-oriented Senior Product Manager for Acronis RMM (Remote Monitoring and Management),a solution encompassing endpoint management, network monitoring, M365 security posture, SaaS security posture, and Center for Internet Security (CIS) compliance. As a key member of the product management team, you will drive innovation, align development efforts with customer needs, and ensure our RMM solution delivers exceptional value to Managed Service Providers (MSPs). This role demands a strong technical background, in-depth market understanding, and the ability to collaborate across functions to develop best-in-class RMM solutions. Experience with and a solid understanding of international regulatory compliance for MSPs is highly desirable.</p> <p><strong>WHAT YOU'LL DO</strong></p> <ul> <li> <p><strong>Shape Product Strategy</strong>: Assist in defining the vision and strategy for Acronis RMM, including endpoint management, network monitoring, M365 security posture, SaaS security posture, and compliance management, aligning with business goals and market trends.</p> </li> <li> <p><strong>Engage Stakeholders</strong>: Collaborate with MSPs, customers, and internal teams to identify opportunities for innovation and differentiation based on market trends and customer needs.</p> </li> <li> <p><strong>Own the Product Roadmap</strong>: Develop and maintain a roadmap aligned with business objectives, prioritizing features based on customer feedback, competitive analysis, and technology trends.</p> </li> <li> <p><strong>Drive Execution</strong>: Work with R&amp;D and UX teams to deliver clear requirements, oversee development, and ensure timely, high-quality rollouts.</p> </li> <li> <p><strong>Collaborate Across Teams</strong>: Partner with marketing, sales, support, and design teams to ensure successful product launches and mentor teams on best practices.</p> </li> <li> <p><strong>Measure Success</strong>: Track key metrics (e.g., user adoption, NPS, feature usage) to evaluate performance and guide product iterations. Present insights and updates to stakeholders.</p> </li> <li> <p><strong>Be a Product Advocate</strong>: Promote product features and benefits to clients and internal teams.</p> </li> </ul> <p><strong>WHAT YOU BRING (EXPERIENCE &amp; QUALIFICATIONS)</strong></p> <ul> <li> <p><strong>Product Management Experience</strong>: 3+ years in product management, focusing on security, compliance, or IT governance tools, with a proven ability to identify opportunities and deliver impactful products.</p> </li> <li> <p><strong>Expertise in Development and Integration</strong>: Experience in in-house development, OEM integration, managing complex roadmaps, and delivering compliance-focused solutions.</p> </li> <li> <p><strong>Compliance Knowledge</strong>: Strong understanding of Center for Internet Security (CIS) benchmarks, including implementation and significance in securing systems. Familiarity with frameworks like NIST, ISO 27001, GDPR, HIPAA, and Essentials 8.</p> </li> <li> <p><strong>CIS Tools and Frameworks</strong>: Hands-on experience with CIS compliance tools or frameworks in enterprise or SMB environments.</p> </li> <li> <p><strong>IT Operations Platforms</strong>: Knowledge of platforms like RMM, SIEM, or ITSM tools.</p> </li> <li> <p><strong>MSP and Enterprise Collaboration</strong>: Experience working with Managed Service Providers (MSPs) or large enterprises to manage compliance.</p> </li> <li> <p><strong>Technical Expertise</strong>: Strong understanding of cybersecurity, endpoint security and management, or vulnerability management tools.</p> </li> <li> <p><strong>MSP/IT Persona Insight</strong>: Deep understanding of MSP and IT team personas is essential.</p> </li> <li> <p><strong>Leadership and Collaboration</strong>: Proven ability to lead, build consensus, and deliver results in a multi-stakeholder environment.</p> </li> <li> <p><strong>Customer Engagement</strong>: Experience conducting customer discussions, gathering requirements, and effectively communicating roadmaps.</p> </li> <li> <p><strong>Tool Proficiency</strong>: Proficient in using tools like Jira, Confluence, or similar platforms.</p> </li> <li> <p><strong>Requirement Breakdown</strong>: Skilled in decomposing requirements into actionable work items, such as user stories.</p> </li> <li> <p><strong>Comm