Billing Data Entry Specialist Lead

GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com. 

Shift:  Tuesday - Saturday 3pm - 11:30pm EST

 Summary  

The Billing Data Entry Lead oversees daily billing data entry operations while continuing to perform regular production work. This role provides leadership, guidance, and training to the billing data entry team, ensuring accuracy, timeliness, and compliance with company policies and regulatory requirements. 

Job Responsibilities  

Leadership & Coordination 

• Serve as the primary point of contact for the billing data entry team for workflow questions, escalations, and process clarifications. 

• Assign daily tasks and adjust workloads to meet department productivity and accuracy goals. 

• Monitor team performance, providing real-time feedback, coaching, and training to improve quality and efficiency. 

• Partner with the Associate Director to implement process improvements and assist in staff development and performance evaluations. 

• Provide data reporting to Associate Director to monitor productivity and quality metrics 

Production & Data Entry 

• Accurately enter and review patient billing and demographic data into the billing system, maintaining established productivity and quality standards. 

• Perform routine audits of own work and team submissions to ensure compliance with payer rules, coding guidelines, and company policies. 

Process & Compliance 

• Recommend and help implement workflow improvements and automation opportunities. 

• Ensure adherence to HIPAA and other privacy/confidentiality requirements. 

• Assist with preparation of monthly/quarterly reports on productivity, error rates, and key performance indicators. 

• Ensure the BDE SOP is kept up to date and reflects current processes 

Key Competencies 

• Detail Orientation: Maintains exceptional accuracy while meeting high-volume deadlines. 

• Team Leadership: Guides and mentors team members while fostering a collaborative work environment. 

• Adaptability: Balances leadership duties with personal production responsibilities. 

• Analytical Thinking: Identifies workflow bottlenecks and proposes effective solutions. 

 

People Manager 

• No 

Education, Experience, and Skills 

• Education: High school diploma or equivalent required; associate degree or billing/coding certification preferred. 

• Experience: 

• 3+ years of medical billing or data entry experience, including charge entry and claim submission. 

• Skills: 

• Advanced data entry speed and accuracy. 

• Strong knowledge of billing systems, CPT/ICD codes, and payer guidelines. 

• Excellent communication, problem-solving, and organizational skills.
• Proficiency with Mi