Manager Process Specialists MTS

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI. 

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Summary of Objective:

The Manager Process Specialists of Manufacturing Technologies and Sciences (MTS), reports to the Director -MTS, and is responsible for providing leadership, technical management, and professional development for the MTS Process Specialist team as well as collaborating between MTS Process Engineering, MTS management, Project Management, Process Development, Purchasing, Validation, Quality, Safety & Manufacturing teams.  A major responsibility for the Manager is to provide technical support and strategic direction to internal stakeholders and external clients, providing guidance to technical writing and decision making in the execution of the specific client project deliverables, all performed in a timely manner. The Managers’ actions support overseeing of technical services into PCI manufacturing, plant floor operations (formulation/fill/finish/lyophilization), supporting continuous improvement and development of support manufacturing documentation. 

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.

• Lead and manage the Process Specialist team within MTS, including hiring, training, and development of team members to ensure a high-performing and collaborative workforce.

• Develop and implement MTS documentation standards, templates, and processes to ensure consistency, accuracy, and clarity in technical documentation produced by the team.

• Plan and prioritize technical writing projects, including batch records, Quality Systems (Change Controls, CAPA’s, etc), standard operating procedures (SOPs), and other documentation, in collaboration with cross-functional teams.

• Collaborate with subject matter experts (SMEs) across departments, including MTS, Process Development, Manufacturing, Quality, and Regulatory Affairs, to gather information and ensure accuracy and completeness of documentation.

• Manage the revision and approval process for technical documentation, tracking changes and ensuring compliance with version control procedures.

• Support the resolution of manufacturing issues and provide technical support of critical process-related deviations in terms of leading root cause investigations and implementation of robust corrective or preventative actions.

• Support the technology transfer of processes from internal and external development groups, efficiently assessing risks to project objectives, reducing risk through collaborative studies, and supporting manufacturing cGMP lots.

• Provide technical leadership and guidance to both internal and external requirements for defining scope, planning, scheduling resources and overseeing the MTS project support activities according to business proposals and site/client’s requirements.

• Provide technical perspective during internal and external audits, regulatory inspections and due diligence as appropriate.

• Facilitate tactical support of ongoing plant operations and strategic implementation of engineering projects to meet the changing needs of the business.

• Interface directly with all clients to ensure the highest level of customer satisfaction is achieved.

• Demonstrate and promote continuous improvement in efficiency, quality, and safety through technical development, job knowledge, education and training.  Implementation of associated changes utilizing various quality systems as necessary.

• Remain current with biopharmaceutical industry best practices, technologies and developments in their respective specialization or practice by actively engaging in and participating in professional organizations.

• Build and lead a team of process specialists who will work closely together and within a highly matrixed, cross-functional team to successfully deliver business objectives.

• Key technical leadership for clinical/commercial stage programs including technology transfer, validation, process design, and