Product Delivery - Advisor I

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Delivery - Advisor I

What does a great Product Delivery - Advisor I do?

You will be part of the Card Services Issuing Fraud team, and will be responsible for engaging large Financial Institutions as they deploy and manage one of the most exciting solutions Fiserv is bringing to market. This solution is the foundation for a Financial Institution’s fraud mitigation strategy, augmenting the human element by using cognitive AI and Machine Learning to identify evolving threats and aiding the client with quick and detailed rule definition and execution. The culminating result is an increase in approved sales for the consumer, and more efficient processing for the Financial Institution with lower fraud losses through the use of one of the most innovative fraud systems in the industry.

What you'll do:

• Solve our client’s needs with highly sophisticated systems that our clients will continue to evolve with over time.
• Assist large Financial Institutions in rolling out new Fraud solutions.
• Provide ongoing support to client inquiries regarding best practices to mitigate evolving fraud trends using Fiserv systems and processes.
• Offer feedback to the Product organization on recommended improvements to the solution.
• Conduct training sessions and workshops for clients to ensure effective use of fraud mitigation systems.
• Analyze fraud trends and report insights to help clients minimize risks and enhance security measures.
• Collaborate with cross-functional teams to drive product enhancements and ensure solutions meet client needs.

What you will need to have:

• 6+ years of experience in Fraud management.
• 6+ years of experience in client service or interfacing with financial institutions.
• A bachelor's degree or equivalent combination of educational background, related experience, and/or military experience.
• Proven ability to understand complex business and technical concepts.

What would be great to have:

• Ability to quickly learn a highly complex solution and demonstrate critical thinking to apply those learnings to solve business issues.
• Excellent communication and presentation skills and ability to work with both technical and business partners.
• Comfort in a fast-paced environment that requires excellent time management and the ability to prioritize effectively.

LOCATIONOmaha (NE)Perks at Work:

• We're #FiservProud of our commitment to you overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification and internal mobility.

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is