Manager, Merchant Lending SMB Sales

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job is a sophisticated thought partner who uses specialized expertise to identify issues and recommend best practices. This role leads functional projects and programs, contributing to business or process improvements within the function.

Job Description:

Essential Responsibilities:

• Lead functional projects and programs that drive business or process improvements.
• Identify issues and recommend best practices based on specialized expertise.
• Partner with cross-functional teams to analyze business trends and implement solutions.
• Contribute to the development and execution of strategic initiatives within the sales function.
• Monitor and evaluate the effectiveness of sales processes and make recommendations for enhancements.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

This is a front-line sales leadership role focused on driving consistent, measurable performance. Approximately 80% of this position is dedicated to leading and developing a quota-carrying team to achieve and exceed revenue targets. Success in this role requires strong performance management, structured coaching, pipeline rigor, and the ability to elevate individual and team execution.

The remaining 20% of the role offers the opportunity to partner cross-functionally to improve merchant adoption and utilization of our lending solutions. This leader will surface insights from the field, influence process improvements, and contribute to initiatives that directly impact revenue growth and brand strength at scale.

This role is well-suited for a performance-oriented sales leader who thrives in accountability-driven environments, builds high-performing teams, and is motivated by visible impact across the organization.

Preferred Experience:

• 3+ years in a revenue-generating individual contributor role with quota accountability
• 2+ years of direct people leadership experience
• 2+ years leading a revenue-generating team with performance accountability
• Financial Services / Fintech and Lending experience is a strong plus 

Subsidiary:

PayPal

Travel Percent:

0

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The pay for this role will depend on where you work and the relevant