Deputy Director of Quality Management

Job Requisition ID: 50920 

Opening Date: 11/26/2025
Closing Date: 12/11/2025
​Agency: Department of Human Services
Class Title: SENIOR PUBLIC SERVICE ADMINISTR - 40070 
Skill Option: Health and Human Services 
Bilingual Option: None
Salary: Anticipated Salary: $10,219 - $12,219 per month ($122,628 - $146,628 per year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Term Appointment/ Gubernatorial (Management Bill)

 

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

 

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. 

 

Posting Identification Number  50920

 

Why Work for Illinois?

 

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No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Behavioral Health and Recovery is seeking to hire an energetic, self-motivated professional to fill the Deputy Director of Quality Management position. This position will organize, plan, execute, control and evaluate the ongoing monitoring of the quality of life and quality of care outcomes of individuals receiving services at State-Operated Psychiatric Hospitals (SOPHs), Develops the structure and productivity indicators for staff who will provide quality monitoring.

Essential Functions

• Serves as Deputy Director of Quality Management. Organizes, plans, executes, controls, and evaluates the ongoing monitoring of all systems and processes concerning the quality of life and quality of care outcomes of individuals receiving services at State-Operated Psychiatric Hospitals (SOPHs).
• Serves as policy-making official.
• Serves as the DHS point of contact to assist in addressing concerns between DBHR (Division of Behavioral Health and Recovery) hospitals and OIG (Office of Inspector General), Equip for Equality, Guardianship and Advocacy, Human Rights Authority, Accreditation and Certification agencies, community partners, Office of the Auditor General. Receives, reviews and approves all OIG written responses for all DBHR hospitals.
• Designs data collection systems to collect specific quality indicators to determine consumer outcomes, report outcomes, analyze trends, collects and reviews critical incidents, and monitor corrective processes.
• Serves as full-line supervisor.
• Monitors SOPH problem-solving strategies when situational challenges impede or interfere with patient safety.
• Provides administrative direction and supervision to professional staff engaged in the formulation and implementation of the quality improvement policies, procedures, and strategies for the department.
• Performs other duties as required or assigned which are re