Senior Associate - Salesforce Developer

 

Location Designation: Hybrid - 3 days per week 

 

 

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success.

We are currently seeking a Salesforce Developer to join the Customer & Field Service Experience Agile Release Train (ART) within the Service Experience Value Stream (VS). As a Salesforce Developer, you will play a key role in supporting the design, development, and implementation of Salesforce solutions that align with business objectives. You will work closely with technology analysts, developers and business stakeholders to customize and optimize our Salesforce platform while also contributing to broader application development initiatives.

What You’ll Do:

· Develop and customize Salesforce applications using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.

· Design, develop, test, and maintain high-quality software solutions using both front-end and back-end technologies to meet business needs.

· Architect and implement Salesforce solutions that align with business objectives and technical best practices.

· Collaborate with developers and stakeholders to gather, analyze, and refine business requirements.

· Troubleshoot and resolve issues within the Salesforce environment to ensure optimal performance and user experience.

· Optimize the software development lifecycle by identifying and addressing inefficiencies and productivity barriers.

· Maintain and enhance existing Salesforce applications through continuous improvements, automation, and risk mitigation strategies.

· Evaluate and refine application architectures and infrastructure to improve scalability, security, and performance.

· Document and maintain technical artifacts to ensure up-to-date records of application states and system configurations.

· Stay current with the latest Salesforce features, best practices, and emerging technologies to enhance system capabilities.

· Foster a collaborative team environment, working closely with colleagues to drive innovation and achieve business goals.

 

What You’ll Bring:

· Bachelor’s degree in Computer Science, Engineering, or a related field of study is required

· Salesforce certifications (e.g., Certified Administrator, Service Cloud Consultant, Platform Developer I and II).

· 7+ years of hands-on experience in Salesforce development and administration.

· Expertise in Apex, Visualforce, and Salesforce Lightning (experience with Lightning Web Components is a plus).

· Strong understanding of the Salesforce data model, security, and sharing rules.

· Proficiency in Salesforce integration using REST/SOAP APIs and other integration tools.

· Proficiency with Apex controllers, Triggers, Batch Apex and other programmatic solutions on the Salesforce platform

· Experience working in complex Salesforce environments, preferably with Salesforce Service Cloud.

· Experience with Salesforce integrations and AppExchange products.

· Strong knowledge of ReactJS, JavaScript frameworks, and SLDS framework

· Experience with Salesforce declarative development using Flow. Einstein experience a plus.

· Excellent communication and collaboration abilities.

· Strong problem-solving skills with a keen attention to detail.

· Familiarity with Agile methodologies and tools such as JIRA.

· Ability to thrive in a fast-paced, team-oriented environment.

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Pay Transparency

Salary Range: $121,000-$172,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In