Transportation Specialist

Description

About Interfaith Community Services:

At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.

Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually. 

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

What You'll Do:

In the Transportation Specialist role, you’ll be responsible for the safe and timely transportation of clients in a Substance Use Disorder Program to and from various community appointments 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following duties and responsibilities are those considered to be essential but do not represent all job functions that may be required to be performed by this position. Other comparable duties and responsibilities may be assigned as needed.

• Assist passengers on and off vehicle, including those with physical limitations
• Secure passengers’ wheelchairs and assist disabled passengers in and out of the vehicle
• Observe all traffic laws and regulations
• Ensure clients have safely entered medical facility before leaving
• Maintain and update transportation calendar; schedule and select routes and travel times so clients arrive for appointments on time, and are picked up within a reasonable period of time after appointments are completed
• Maintain contact with clients and staff for appointment and schedule changes
• Maintain order and discipline in the vehicle; retain documentation of maintenance records
• Report problematic client behavior or disruption of service to supervisor
• Lock and secure vehicle when leaving unattended; check to ensure no passengers are still in the vehicle before leaving unattended
• Maintain daily record of mileage and number of passengers transported
• Clean and service the vehicle with fuel; report vehicle deficiencies immediately for repair and maintenance
• Keep facility hallways and common areas clear of debris, wheelchairs, etc.
• Ensure facilities are maintained in clean and orderly fashion
• Participate in all staff meetings and trainings
• Perform additional duties as assigned 

Requirements

Who You Are:

You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:

• High School Diploma or GED, required
• A valid driver’s license and vehicle insurance, required 
• 1+ years of transportation-related experience, required (rideshare, courier, delivery driver, etc.)
• Experience working with severely mentally ill, substance use disorders and homeless populations, preferred

SKILLSETS / ADDITIONAL REQUIREMENTS

•  Ability to establish and maintain professional boundaries with clients
•  Must be able to safely and comfortably operate a passenger van
•  Must have knowledge of local roadways and locations of medical facilities
•  Must have excellent written and verbal communication skills
•  Must be highly organized and demonstrate attention to detail
•  Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints
•  Demonstrated experience working with a collaborative team
•  Working Knowledge of MS Office (Word, Excel, and Outlook)
•  Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization
•  Work with spirit of enthusia