Staff Business Systems Engineer – Order to Cash (OTC)

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

About the Role

We are seeking a highly experienced Staff Business Systems Engineer specializing in Order to Cash (OTC) processes to lead the design, optimization, and scalability of enterprise business systems supporting quote-to-cash operations. This role partners closely with Finance, Sales Operations, Revenue Operations, IT, and Engineering teams to drive process excellence, automation, and system innovation across the OTC ecosystem.

The ideal candidate combines deep functional expertise in OTC business processes with strong technical systems knowledge, enabling scalable, compliant, and efficient business operations in a fast-growing environment in compliance with ASC 606 and SOX standards.

 

Key Responsibilities

• Drive the design, optimization, and ongoing support of Order-to-Cash workflows across NetSuite and connected systems.
• Configure and maintain Sales Orders, Invoices, Credit Memos, and Payment Applications within NetSuite.
• Support billing logic for subscription, milestone, and usage-based revenue models.
• Assist in automation of invoice generation, contract renewals, and collection workflows.
• Develop, implement, and support tax solutions across Order-to-Cash workflows.
• Support NetSuite ARM (Advanced Revenue Management) configurations for deferred and recognized revenue.
• Monitor revenue schedules and handle reallocation or deferral adjustments in compliance with ASC 606.

• Work with Finance to analyze revenue, unbilled receivables, and contract assets; assist in reporting and reconciliations.
• Partner with RevOps and Accounting teams to validate billing schedules, revenue arrangements, and item setups.

• Assist with close activities  including billing completeness checks, deferred revenue reconciliations, and AR aging.

• Identify opportunities to streamline OTC processes such as invoice automation, customer communication, and payment collection.
• Contribute to a knowledge base of configurations, test cases, and system enhancements.
• Develop and support NetSuite customizations using SuiteScript, SuiteFlow, Saved Searches, Dashboards, and SuiteTalk APIs.
  
  

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Finance, Accounting, Business Administration, or related field.
• 10+ years of experience implementing, configuring, and supporting enterprise business systems with strong focus on NetSuite ERP.
• 5+ years of hands-on experience with NetSuite Order to Cash (OTC) processes including:
• Quote-to-Cash (QTC)
• Sales Order Management
• Billing & Invoicing
• Accounts Receivable (AR)
• Revenue Recognition
• Cash Application & Collections
• Deep expertise in NetSuite ERP modules and configurations related to OTC workflows.
• Strong experience with NetSuite integrations using APIs, middleware, and iPaaS platforms (e.g., Boomi, Workato).
• Experience integrating NetSuite with CRM, CPQ, billing, tax, payment, and revenue systems.
• Strong understanding of SaaS business models, subscription billing, and recurring revenue operations.
• Experience designing scalable business process automation and workflow solutions within NetSuite.
• Proficiency with SuiteScript, SuiteFlow, saved searches, reports, dashboards, and custom records.
• Experience supporting SOX compliance, audit controls, and financial data governance within ERP environments.
• Knowledge of accounting principles impacting OTC processes.
• Proven