OPS ADMINISTRATIVE ASSISTANT II - 71900044

Requisition No: 859593 

Agency: Department of Law Enforcement

Working Title: OPS ADMINISTRATIVE ASSISTANT II - 71900044

 Pay Plan: Temp

Position Number: 71900044 

Salary:  $17.33/hour 

Posting Closing Date: 08/27/2025 

Total Compensation Estimator Tool

OPS ADMINISTRATIVE ASSISTANT II

PENSACOLA REGIONAL OPERATIONS CENTER

BUSINESS OFFICE

**Open-Competitive Opportunity**

POSITION SUMMARY:

This position is located in the Pensacola Regional Operations Center. This position handles daily administrative duties for work unit staff consistent with Department policies and procedures and the Records Management Reporting Procedures manual. The member will exhibit the fundamental values of Service, Integrity, Respect and Quality through performance of the following job duties and responsibilities.  

 

DUTIES & RESPONSIBILITIES:

Specific duties include:

• Answering and directing all incoming telephone calls;
• Communicating with visitors, employees, and other individuals to answer questions, disseminate or explain information;
• Logging duty calls into the Duty Call spreadsheet;
• Greeting all visitors, verifying identification, assigning visitor badges, and directing to appropriate person, office or agency;
• Monitoring the security surveillance system for security issues per regional security policies and procedures;
• Receiving, sorting, distributing, or preparing mail, messages, or courier deliveries;
• Typing form letters, reports, forms, schedules, records and other documents as needed;
• Operating and maintaining postage -service, mailing supplies, and courier service request;
• Inspecting for damage or order discrepancies prior to acceptance and completion of the receiving order; and
• Operating, maintaining, and utilizing office machines in a safe and operationally efficient manner as prescribed by on-the-job training and manufacturer’s recommended guidelines.

 

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of general office procedures and practices ;
• Knowledge of principles and techniques of effective verbal and written communication;
• Knowledge of basic arithmetic and calculations;
• Ability to understand and apply applicable rules, regulations, policies and procedures;
• Ability to deal with the public in a tactful and courteous manner;
• Ability to work independently;
• Ability to utilize problem-solving techniques;
• Ability to plan, organize and coordinate work assignments;
• Ability to communicate effectively verbally and in writing; and
• Ability to establish and maintain effective working relationships with others.

 

BASE SALARY:

• $17.33/hour

 

HOW YOU WILL GROW:

FDLE recognizes the importance of growth and success while fostering a family-oriented work environment. We encourage our members to seek opportunities for professional growth through training, team building, and mentoring. Our four Fundamental Values of Service, Integrity, Respect and Quality will guide you as you embark on a lifelong career at FDLE.

 

OUR SALARY & OPS BENEFITS:

Starting hourly salary will be the minimum of the class pay range, unless otherwise dictated by FDLE’s pay policy. FDLE is a State of Florida Employer and offers a comprehensive OPS benefits package (ONLY available to OPS members who will be working 30 or more hours a week), including:

• HMO and PPO health insurance options with premiums starting as low as $50 per month;
• $25,000 in automatic life insurance coverage;
• Tax deferred medical reimbursement account; and
• Multiple supplemental insurance options including: dental, vision, disability and