Business Office Manager - Home Health

Description

Interim HealthCare Inc., has been recognized as one of America's Best Large Employers on Forbes' esteemed 2024 list. Achieving a notable position as No. 29 among healthcare and social services companies and No. 147 overall, Interim HealthCare stands out as the highest-ranked home healthcare company on the list. 

Our Mission: We are dedicated to honoring God through the enrichment of human life.

What we offer:

• Competitive Salary and Benefits
• 401K with company match
• HSA with company match
• Comprehensive Health, Dental, and Vision Coverage
• Paid Time Off and Paid Holidays
• Paid Parental Leave
• Fitness Reimbursement
• Tuition Assistance

What you'll do as an Office Coordinator:

• Supervises, develops, motivates and evaluates intake and scheduling staff.
• Identifies and documents performance issues, discusses with staff member and assists in resolution.
• Analyzes and evaluates team functions and processes to ensure standards are adhered to.
• Creates and/or implements employee recognition programs.
• Coordinates staff training/education to achieve company goals.
• Evaluates, creates or changes and implements and departmental processes as necessary.
• Provides Director or designee with weekly status reports related to on designated back-office metrics (LUPA, NVA, Clinician Productivity, etc)
• Provides information to employees, clients, patients, and family members regarding aspects of patient care in HIPAA compliant manner.
• Relays information received from patients, referral sources and caregivers to appropriate staff (office or clinical) staff and management in a timely and accurate manner.
• Completes EMR workflow as assigned. Performs reports and process as assigned. (LUPA, NVA, Clinician Productivity, etc) Supports medical record functions as assigned.
• Performs reports and processes as assigned, including but not limited to medical records, clinical support functions, visit reports, and after hours call handling.
• Performs Billing Audits, compiling discrepancies and working with appropriate department to determine cause and course of action for resolution of issues.
• Answers and directs Home Health agency phone calls.

Who we are:

Interim HealthCare has been providing quality care in the region for over 44 years. That kind of stability combined with our commitment to integrity and quality care makes us your perfect career partner. We provide flexible career assignments that today’s healthcare professionals need to accommodate their lifestyle and priorities. Our employees thrive in our compassionate culture of care and amazing patient outcomes, which helps us support not only our patients but their families as well.

Requirements

• High School graduate. (Associate degree preferred) or Licensed Professional (LPN).
• Minimum of one-year healthcare/business experience in a fast-paced, customer service environment.?
• Management experience preferred.

 Interim HealthCare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

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