Sr. Healthcare Engagement Strategist

Department: Enterprise Sales & Strategy

Employment Type: Full Time

Location: Remote

Reporting To: Cory Busse

Compensation: $140,900 - $157,600 / year

Description

About Us
Healthcare today is nothing short of amazing. Yet all of it only works when people connect with it. And too often, they don’t. Healthcare can be impersonal. Confusing. All elbows. The record scratch at life’s party. We’re here to help connect healthcare with the people who need it. Which is everyone. How? By listening. Collaborating. And inspiring.

Icario is the leading health action company that deeply understands people, giving our clients the data and tools they need to reach further, overcome barriers, personalize outreach, and connect with people like they’re human. Using whole person data, behavioral science, and digital-first omnichannel pathways, we build longterm value for our customers by helping them put people first and deliver better outcomes faster. This is healthcare that knows us, meets us where we are, has a relationship with us, anticipates our needs, and smoothly and consistently connects us with the right care. This is healthcare that helps everyone live better. Ultimately, our mission is to help move people to do things that are good for them! We’re excited about the path ahead—are you ready to make the world a healthier place, one person at a time?

About the Role
Does the idea of playing a significant role in the strategic design of client programs within a small, fast-growing company sound like your jam? Are you looking for an organization where your expertise and experience are not only needed, but valued? If so, we’ve got an opportunity with your name on it!

Reporting to the VP of Strategy & Sales Enablement, you will function as a subject matter expert on the Sales team, providing insight and guidance on program design based on key revenue levers that an opportunity may have. Externally you will serve as an influential and compelling presence in front of prospective and current clients, while internally closely collaborating with Client Experience, Finance, Performance Management, and Operations teams. Your deep knowledge of consumer engagement and best practices in consumer marketing and healthcare (including government programs) allows you to be a critical thinker and creative problem solver, capable of translating health plan data and market problems into well-articulated solutions. Through your understanding of Icario’s markets, products, capabilities, and value proposition, you will create and design client-specific programs based on key levers including but not limited to: quality, retention, risk adjustment and member satisfaction.

For positions offering fully remote flexibility, please keep in mind all Icario employees must live within the United States full time. All employee work conducted for Icario must be performed within the United States.

Why We Need You

• Support the sales team in the development and articulation of the appropriate program design based on the needs and goals of the health plan
• Partner closely with key Icario stakeholders, including Sales Executives, Operations, Client Experience Managers, Healthcare Economics and Finance to develop persuasive, data-driven cases to clients and prospects
• Participate in client engagement prospect and client meetings, both onsite and telephonic, to support the sales team presenting programs and plan delivery strategies
• Partner with Healthcare Economics on Medicaid and Medicare models – reviewing functionality and addressing gaps or issues
• Refine and, if necessary, redesign the existing value propositions to create meaningful differentiators based on corporate strategies and product development
• Participate in industry conferences to continue to provide insight and redefine our positioning based on market trends
• Collaborate with key stakeholders to provide market input on a regular basis
• 10%-15% travel
• Other duties as assigned
• Exemplify Icario’s culture

What We'll Love About You

At Icario, we’re not looking for the impossible, just the exceptional. If you meet a combination of the listed skills below, we encourage you to apply!

• BA/MBA with healthcare and well-being industry consumer engagement experience preferred, extensive demonstrated relevant experience will also be considered
• 3+ years experience in product development/management and/or strategic program development in healthcare
• Deep knowledge of all lines of business within health insurance plans, including Medicare, Medicaid and Commercial
• Can confidently lead discussions