Jobs and Careers
CA
Warehouse Coordinator & Administrative Assistant
Caring TransitionsUnited Statesfull_timeVerifiedPosted 28 Apr 2025
💰 $38,000/yr($36,000/yr – $38,000/yr)
About the role
This position, under the supervision of the general manager and owner, provides warehouse and van coordination and administrative support to the organization. Overall, the role provides outstanding customer service to bidders, monitors and responds to office email and phone, shares information during pickups, coordinates alternate pickups and provides quality assurance for online auctions. Role manages warehouse space and van and processes items coming in and out, orders supplies, and ships items to bidders and delivers items to post office. Finally, this role also provides support through project manager and bidding software to set up sales. When fully trained, may be called upon to provide partner retail store clerk support.
The ideal candidate will be a self-starter who combines strong organizational skills and high comfort level with computer applications, MS Office / Sharepoint with a desire to help solve problems for people and systems through outstanding customer service and patient persistence.
Expected hours between 25-30 each week, and for the right candidate can add field work to get to 40 hours.
Roles and Responsibilities:
Administrative Support
The ideal candidate will be a self-starter who combines strong organizational skills and high comfort level with computer applications, MS Office / Sharepoint with a desire to help solve problems for people and systems through outstanding customer service and patient persistence.
Expected hours between 25-30 each week, and for the right candidate can add field work to get to 40 hours.
Roles and Responsibilities:
Administrative Support
- Email and phone: Actively monitor both baltimore@caringtransitions.com and CT office line of 410-591-4111. Respond to emails and voice mails promptly.
- Answer bidder questions: Respond to bidder questions through the website and email about specific items, reaching out to other team members as needed.
- Issue refunds and resolve client disputes: Field calls and emails and resolve disputes. When needed, or if refund exceeds $50, get prior approval from owner.
- Use MS Office / Sharepoint to share files and create reports and pick slips.
- Provide quality assurance for sales: Review all uploaded lots, correcting issues where appropriate and flagging lots with sub-standard pictures and descriptions.
- Maintain warehouse organization: Lot and photograph items to be sold in warehouse sales; arrange for alternate pickups or relist items as needed.
- Order supplies and maintain equipment for smooth functioning for the team; take out trash to dumpster; donate unsalable items;
- Maintain van: keep van unloaded and in good working order, gassed and aware of maintenance record.
- Maintain listings of potential specialty buyers: In an approved format and location, maintain an accessible list of potential buyers for specialty items and buyouts or private sales. These types may include piano, pool table, clothing, furniture, “flea market” volume buyers and so on.
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