HouseKeeper/ House Manager - Upper West Side, Manhattan, NY
HUM HomeAbout the role
About the Family
A warm, busy family on the Upper West Side is looking for a hands-on, hardworking House Manager who takes real pride in a clean, organized, well-run home. The household includes two parents, three young children (ages 7, 5, and almost 2), a live-in nanny, and a large Goldendoodle. They are moving from a Manhattan apartment into a large multi-level home of roughly 7,500 square feet (5 bedrooms, 6.5 bathrooms) and need someone who can keep the entire house consistently clean, tidy, and running smoothly day to day.
The family keeps a kosher kitchen and observes Shabbat. Experience in a kosher home is welcome, and they are glad to teach the right person.
The Shape of This Role
This is a hands-on role. The person in this position does the daily work themselves: cleaning, tidying, resets, and keeping the home in order across every floor. It is not a role centered on supervising other staff.
The family is not planning to keep a separate daily housekeeper, so this person owns the day-to-day cleaning of the home. They are open to a separate person handling a weekly deep clean, though the right candidate may take that on as well.
What the Family Values Most
These are the areas where they will feel the biggest impact in the first weeks:
Clean kitchen counters and a fully reset kitchen at the end of the day
Clutter cleared, with the front hall and common spaces kept tidy
Everything returned to its proper place, including moving items floor to floor to where they belong
A calm, orderly home to come back to
Requirements
Core Responsibilities
Daily Housekeeping & Home Reset
Clean and tidy across the full multi-level home each day: surfaces, kitchen, bathrooms, common areas, and floors (vacuum and mop)
Perform daily resets, spot-checking each room and handling whatever needs attention, whether clutter, dishes, or items left out
Return items to their proper place and manage the flow of belongings between floors
Keep the front hall and entry consistently clear and welcoming
Deep Cleaning
Maintain a thorough weekly deep clean of the home, room by room (this hire, or in coordination with a single weekly deep-clean person)
A standing Friday deep clean before Shabbat is a priority, with a second deep-clean day mid-week (Monday or Tuesday)
Kitchen & Meals
Keep the kosher kitchen clean, reset, and organized, following the family's setup
Maintain pantry, refrigerator, and food-storage organization
Light meal preparation from the family's existing recipes, varying week to week, for example batch cooking or prepping vegetables, or finishing a meal when the parents are running late
Groceries, Restocking & Inventory
Weekly grocery shop (primary store: Fairway), plus the add-on list the family sends each week
Restock household and cleaning supplies (typically via Amazon), holding simple minimum and maximum levels so the home never runs out
Keep a running list of what needs to be picked up or reordered
Laundry
Basic laundry support. This is currently a low priority and may expand over time depending on how responsibilities settle after the move.
Dog Care
Walk the family's Goldendoodle midday (out by around 1:00 pm, roughly 30 to 40 minutes), with a possible shorter evening walk depending on hours
Handle grooming drop-offs and pickups
Children & Family Support
Occasional school pickups and activity coordination, roughly one to three days a week (school is about ten blocks away)
Backup support for the nanny when needed, for example staying with the baby during a pickup
Work respectfully alongside the live-in nanny, who remains primary for the children
Shabbat & Weekend Support
Help set up for Shabbat, including table setting, light serving, and cleanup
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