Senior Specialist, Front End Audit - Hybrid

What you’ll need to succeed as a Senior Specialist, Front End Audit 

at XPO

Minimum qualifications:

• 2 years of experience in accounting, invoicing or freight audit
• 2 years of experience in OTC, accounts receivable or accounts payable
• Excellent time management skills with a proven ability to meet deadlines
• Critical thinking and problem-solving abilities
• Clear and concise verbal and written communication skills; ability to communicate with customers, associates and management in a professional manner

Preferred qualifications:

• Bachelor's degree or equivalent related work or military experience
• Experience researching data and root cause analysis for discrepancies
• Prior experience in freight transportation or logistics environment
• Proficient computer skills with emphasis on Advanced Microsoft Excel, Microsoft Office
• Demonstrated ability to follow up, multitask, and prioritize
• Ability to work independently and as a team with shared responsibilities
• Previous experience evaluating customer contracts
• Previous experience analyzing data to make recommendations

 

About the Senior Specialist, Front End Audit job

Pay, benefits and more:

• Competitive compensation package 
• Full health insurance benefits are available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 10 paid company holidays
• 401(k) option with company match
• Education assistance

 

What you’ll do on a typical day:

• Determine root cause of disputes and report process deficiencies and needed improvements; thus, driving resolution and reducing out of period corrections
• Create processes and make recommendations to prevent future billing discrepancies
• Audit customer accounts to ensure proper assignment in the Customer Information System platform based on specific customer requirements
• Ensure compliance with SOX audit requirements
• Perform analytical thinking to audit pros that are unrated (XCWZ Manual queue) and billed using our default rating tariff
• Review customer pricing agreements and XPO’s internal tariff for accuracy
• Process corrections using the correct Description and Category
• Collaborate with Collections on disputes and provide feedback on audit findings using GetPaid
• Prepare and submit coding requests
• Make phone calls to internal and external customers to ensure accurate billing on unrated pros
• Partner with internal stakeholders to ensure that accounts are set up accurately
• Perform other duties or ad hoc assignments as needed

#LI-Hybrid

 

 

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of