Senior Information Technology Business Operations Chief of Staff

Senior Information Technology Business Operations Chief of Staff

Company:

The Boeing Company

The Boeing Company is currently seeking a Senior Information Technology Business Operations Chief of Staff to join the team in Everett, WA. 

This role reports to the Chief of Staff (CoS) to the Boeing Commercial Airplanes (BCA) Chief Information Officer (CIO).

The selected candidate will support the Information Digital Technology & Security (IDT&S) BCA Digital and Product Development organization, providing strategic leadership and operational oversight to support an executive director with multiple areas of responsibility.  As Chief of Staff (CoS), you will partner directly with the Executive Director to accelerate strategic priorities, ensure program delivery, and align cross-functional stakeholders. Operating where strategy, execution, and communication meet, CoS turns complex technical and commercial conversations into clear recommendations for leaders and ensures steady advancement of transformation work.

The ideal candidate is a decisive problem solver with a “get-it-done” attitude who removes obstacles and delivers results while aligning daily activities to a broader operating model.

Position Responsibilities:

• Serve as a trusted advisor to synthesize issues, surface options, and recommend decision-grade actions

• Operate with discretion on sensitive matters

• Provide oversight of actions related to operations, risk, and portfolio/financial management; ensure consistent follow-through

• Foster a culture of collaboration and continuous improvement, encouraging team members to share ideas and best practices

• Demonstrate versatility and resilience in navigating challenges and adapting to changing business needs

• Coordinate across the CIO’s leadership team to build alignment, remove blockers, and track commitments to closure

• Provide coaching and direction to the Executive Director Chiefs of Staff to support their leadership development and enhance organizational effectiveness

• Build and maintain operational rhythms, including regular meetings, reporting, and performance metrics to ensure alignment and accountability across teams

• Prepare materials for executive meetings, including presentations, reports, and strategic documents

• Produce clear, timely business performance updates and executive scorecards that drive leadership decisions

• Maintain dashboards and executive metrics (Objectives and Key Results (OKRs)/Key Performance Indicators (KPIs)) to ensure alignment to strategic priorities and enable fact-based course corrections

• Translate complex data into concise, actionable narratives and recommendations for senior leaders

• Act as a strategic partner: anticipate needs, identify opportunities to scale or simplify work, and ensure initiatives align to the Information Digital Technology & Security (IDT&S) vision and roadmap

• Manage stakeholder relationships across the organization, ensuring effective communication and alignment on strategic priorities

• Support development and vetting of multi-year business cases and priority setting for strategic initiatives

• Monitor budget-to-actuals and recommend course corrections

• Coordinate workforce and resourcing requests through intake, prioritization, and approval (Leadership Team (LT), Human Resource (HR), Finance) - ensuring healthy backlog management for the organization

• Work with leadership team to manage headcount forecasts in Adaptive Planning

• Prepare executive communications including memos, talking points, and presentations

• Be the “nervous system” of the organization: ensure timely, consistent communication across regions and stakeholders

• Facilitate regional leadership meetings and regular Employee Briefings, including general management of the meeting, agenda and content preparation, and notes dissemination

• Conjunction with product / service / program managers, support preparation of presentations to stakeholders on strategic initiative progress and business case development

Basic Qualifications (Required Skills/Experience):

• 5+ years of experience in an Information Technology, Digital, or Aerospace environment

• 5+ years of experience with program and/or portfolio delivery

• 5+ years of experience in influencing and building strong relationships with stakeholders and senior leaders across functions and/or programs

• 5+ years of experience managing metrics to drive data driven solutions/decisions

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