Operations Admin Assistant (Part-Time)

Company Overview:
BCI is one of the largest private and minority-owned companies, proudly celebrating over 30 years in business. We serve a variety of industries including government, commercial, education, telecommunications, technology, and healthcare.

Position Summary:
We are seeking a reliable and organized Administrative Assistant to provide part-time support to our site management team. This role will be approximately 3 days per week, 8 hours per day, assisting with administrative tasks, data entry, and coordination to ensure smooth day-to-day operations.

Responsibilities/Duties:

• Provide exceptional administrative and customer service support to the site management team.

• Receive, enter, and process work orders and requests.

• Review and respond to vendor, customer, and internal inquiries via phone or email.

• Assist with processing employee timecards and related administrative tasks.

• Review and monitor site inspections and reports.

• Issue badges and request security access for new staff.

• Maintain and organize spreadsheets.

• Prepare and submit monthly invoices for services.

• Partner with management, peers, and staff to maintain a supportive and positive work environment.

Required Skills & Qualifications:

• High School Diploma/GED required.

• Minimum 2 years of experience in an administrative, office, or customer support role.

• Strong written, verbal, and interpersonal communication skills.

• Excellent organization and ability to multi-task, self-manage, and follow through on assignments.

• Proficient in Microsoft Office (Word, Excel) and other office systems; experience with iOS-based programs a plus.

• Ability to work independently and collaboratively with team members.

Preferred Experience:

• Prior management experience or exposure to site leadership.

• Facilities-related administrative experience is highly requested.

• Minimum 3 years of customer service experience.

• Strong data entry, reporting, or work order processing experience.

 

#IND

Qualifications

Must have High School Diploma/GED completed
Minimum of two (2) years of experience in a support role in an office or call center environment
Excellent written, verbal, and interpersonal communication skills as well as strong follow up
Excellent organization with a disciplined approach to performing essential responsibilities
Ability to multi-task, self-manage, troubleshoot and problem solve issues around assigned tasks
Experience and exposure to iOs based programs and equipment
Ability to work independently and additionally with other team members
Proficient experience with data entry, customer service and use of multiple office systems (Word, Excel, etc.)