Community & Resident Safety (CAReS) Team Member

**Additional $4.00 Overnight Shift Differential Pay**

WE OFFER EXCELLENT BENEFITS:

• FREE Employee Medical Insurance
• FREE Employee Dental Insurance
• FREE Employee Vision Insurance
• Sick leave (8 hours of paid sick leave per month)
• Vacation (Minimum of 2 weeks paid vacation)
• Discounted health memberships
• Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
• FREE Long-Term Disability Insurance
• FREE Life Insurance
• 13 Paid Holidays
  

CCEW Mission
Feed the hungry, heal the hurting, welcome the stranger. 

CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.

Job Summary

This position is responsible for safety, security and operations support in the neighborhoods surrounding House of Charity, and other Catholic Charities Eastern Washington programs. Shifts may vary.

 

Job Duties/Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

1. Ensures that the rules are being observed and that it is a safe environment for residents, patrons, staff, guests, and volunteers. Maintain safety and security by monitoring all general access areas and the surrounding neighborhood.
2. Writes with correct structure, spelling, and grammar to complete reports, paperwork, and emails.
3. Completes and submits all reports of an incident. Reports are from interactions with neighbors, calls from tenants or staff and clients. Reports to be completed daily, weekly, monthly, and as requested by Leadership
   
4. Completes regular reports on interaction with neighboring businesses daily, weekly, monthly, as requested by Leadership.
5. Uses verbal skills to de-escalate disruptive situations involving clients/tenants/participants/guests/non-guests.
6. Highly trained in first level trauma informed care, local social service referral options, motivational interviewing, mental health first aid, and crisis response. Understanding when to escalate/refer to MHP and or Law Enforcement.
7. Notates maintenance issues that need addressed and pick up garbage while patrolling the neighborhood.
8. Maintains contact and a cooperative relationship with CCEW (Catholic Charities Eastern Washington) Housing Sites, and neighbors, and perform periodical check-ins each day, making notations in appropriate log.
9. Performs outreach for clients or residents with safety concerns. Including safety planning, referrals to treatment and behavioral health providers. Works as part of the larger CCEW integrated team assisting the resident/client in meeting their supportive service goals.
10. Sustains an ongoing cooperative relationship with police and other local community security officers or associations.
11. Provides relevant safety awareness for clients, staff, residents, counselors, and volunteers.
12. Acts as Safety and Security POC (point of contact) to on duty operations and administrative staff.
13. Performs other relevant duties assigned by Supervisor and Administrative staff, performing as team members to ensure that productivity outcome measures are achieved for the operations of the shelter. Other duties may include picking up litter or assisting with shelter coverage during staffing shortages.
14. Utilizes security surveillance of systems to identify problem individuals within the neighborhood.
15. Through regular interactions with clients, residents, guests, and patrons make appropriate referrals to relevant social services.
16. As part of, and in coordination with, the agencies crisis and concern response framework, work to outreach, monitor, and educate residents when there is a safety concern.
17. Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health in