Technical Supervisor, Meter Maintenance

POSITION: Technical Supervisor, Meter Maintenance

DIVISION: Operations

DEPARTMENT: Field Operations/Metering and Monitoring

UNION/GRADE: Unit 2/Grade 21

BASIC PURPOSE:

Coordinates all water and wastewater meter maintenance activities and supervises meter maintenance personnel.

SUPERVISION RECEIVED:

Works under the general supervision of the Program Manager, Metro Meter Maintenance. Receives functional supervision of the Program Manager, Meter Data on specific assignments.

SUPERVISION EXERCISED:

Exercises general supervision one team of Senior Instrument Technicians, Instrument Technicians, and Junior Instrument Technicians.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversees all aspects of water and wastewater meter maintenance, including, but not limited to, preventive, corrective and reactive maintenance, troubleshooting existing sites and new installations.
• Ensures a safe work environment for all meter maintenance personnel, through audits, training and adherence to safety policy and procedures.
• Assists Program Manager, Metro Meter Maintenance in the performance of field audits/inspections on all maintenance crews and takes part in maintenance activities as required.
• Records and monitors employee time and attendance.
• Directs personnel and conducts maintenance activities in an optimal manner to maximize wrench time and minimize travel time, crew mobilization/demobilization, wastewater meter downtime and water meter estimations.
• Utilizes MAXIMO for work order entry and reporting requirements and also utilizes Microsoft Office products such as EXCEL, Word and Outlook.
• Deploys communications data loggers at both permanent and temporary metering sites in collaboration with meter data group and inspectional services group.
• Utilizes the Telog Enterprise Client and Telog Connection Client software to access individual water and wastewater meter data during install and calibration as well as extract existing data for analysis.
• Maintains an accurate database for all test/repair activities. Performs data entry, data analysis and generates reports from
• Examines equipment and checks for defects and items requiring repair. Prepares defective equipment for return to vendor for repair/replacement and maintains records for all transactions.

SECONDARY DUTIES:

• Run 2 and 3 person crews on days when staff availability is limited. Tests,troubleshootsandrepairsallelectronicandmechanicalequipmentassociated with the wastewater/water metering Tests and repairs electronic equipment down to the circuit board component level.
• Assists management with all budgetary, procurement, engineering, design and personnel matters related to the maintenance of the water and wastewater metering systems and metering personnel.
• Assists the Program Manager - Meter Data with coordinating activities with internal customers (i.e., planners/schedulers, data analysts, engineering staff, operations staff, etc.) and external customers (i.e., city and town officials, consultants, police details, etc.).
• Assists the Program Manager - Meter Data with Managing the use and tracking of the vehicles, equipment and tolls utilized by metering personnel.
• Performs related duties as required.

MINIMUM QUALIFICATIONS:

Education and Experience:

• A high school diploma or GED is required. An Associate's degree in any Environmental or technical field may substitute for two years of the required experience; or successful completion of an Authority-approved metering training program; and
• At least seven (7) years of experience in the maintenance of a large water or wastewater metering system with at least five three (3) years supervisory experience. Completion of MWRA Supervisory Training can be substituted for the supervisory requirement; or
• Any equivalent combination of education and experience.

Necessary Knowledge, Skills and Abilities:

• Knowledge of operational theory, maintenance practices and equipment required to maintain a water/wastewater metering system.