Manager, Talent Acquisition

POSITION: Manager, Talent Acquisition

PCR#: 8520010

DIVISION: Administration

DEPARTMENT: Human Resources

UNION/GRADE: Non-Union/Grade 14

BASIC PURPOSE:

Serves as key strategic member of the Human Resources management team by developing and directing the Authority's recruitment, hiring, promotion, and onboarding policies, programs, and activities for bargaining unit staff and Non-Union Managers. Develops and implements appointment, placement, transfer, and orientation policies and procedures to ensure the Authority is fully staffed with a high-performing workforce that provides quality services to over three million residents. Our workforce is comprised of approximately 1000 employees in five collective bargaining units covering administrative, professional, trades, scientist, and engineering positions, as well as approximately 65 non-union managers.

SUPERVISION RECEIVED:

Works under the general supervision of the Director of Human Resources.

SUPERVISION EXERCISED:

Exercises direct supervision over assigned professional recruiters and administrative support staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops, manages and implements the Authority's policies and procedures for effective and efficient recruitment, hiring, promotion, and onboarding of qualified candidates for positions ranging from interns to executive managers.
• Develops and implements programs designed to increase applicant pools, including new recruitment sources and strategies leveraging social media. Engages in marketing efforts to promote employment opportunities within the Authority and make MWRA an employer of choice.
• Provides guidance to MWRA senior managers on succession planning.
• Partners with Affirmative Action/Chief Diversity Officer's team on building the pipeline for the next generation workforce (e.g., high school co-ops and college interns) to ensure an adequate pool of applicants.
• Serves on staffing committee with senior managers to strategize on recruitment efforts (e.g., recruitment rates, employee referral fees, hiring bonuses, etc.) and to develop innovative ways to address hard-to-fill positions.
• Screens and refers applicants for MWRA higher-level positions. Works closely with senior managers on key appointments requiring Board of Director approval.
• Works with hiring managers to assess staffing needs. Advises hiring managers to ensure fair and consistent selection process. Provides assistance and training to hiring managers on the employment process and necessary documentation.
• Responsible for procuring and managing vendor contracts related to onboarding activities, including but not limited to pre-employment physicals and background checks.
• Manages relationship with applicant tracking software vendor and ensures software is configured to meet MWRA needs (currently isolved Talent Acquisition - formerly known as ApplicantPro).
• Manages all pre-employment activities, including background checks and pre-employment physicals.
• Manages budget of the Talent Acquisition Unit including resources for external outreach.
• Develops and maintains relationships with community, school and professional organizations, staffing agencies, and other referral sources.
• Responds to requests and inquiries relative to employment from internal and external candidates, managers, and union representatives.
• Performs data analysis and generates reports on employment trends, hard-to-fill positions, turnover, vacancies, hires, and promotions. Prepares regular and ad-hoc reports related to employment and talent acquisition activities including job vacancies, new hires, promotions, and attrition.
• Collaborates routinely with peer Human Resources managers on labor relations, compensation, benefits, training, and workplace investigations.
• Consults with Law Division on legal issues and provides employment and recruitment data as needed.
• Manages the department in a manner that is consistent with MWRA's goals of diversity, equity, and inclusion.

SECONDARY DUTIES:

• Performs related duties as required.

MINIMUM QUALIFICATIONS: