Manager, Field Leadership & Skill Development

Job title: Manager, Field Leadership & Skill Development

Location: Bridgewater, NJ or Cambridge, MA (Hybrid role)

Travel: Approximately 25-30% travel for offsite meetings and/or trainings.

About the Job

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level.

The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making.

The North America Field Learning and Development Team is a key engine to drive customer engagement, team leadership and team success.  The L&D Team’s primary purpose is to support our field teams to exceed product goals in order to expand the ability to support more patients through continuous learning excellence. 

Main Responsibilities:

This role serves as the project management subject matter expert for assigned product(s) of primary focus. The manager will collaborate with key matrix partners in the support of the development of comprehensive learning solutions fostering a learning environment focusing on adult learning principles and ensuring ongoing development and retention in support of brand objectives and strategies. The manager may serve as lead in coordinating leadership training classes and ad hoc training needs throughout the year. They will evaluate, select, and manage processes and/or projects enhancing leadership and customer engagement  skill development This role reports to the Director of Field Leadership & Development.

• Supports the Strategy Development  with cross-functional departments (sales, marketing, medical) when onboarding new-hires to effectively facilitate process for new field sales representatives to completing training requirements for certification. Partners with management to ensure programs/materials are relevant and have business focus.

• Leads the project management of all initiatives related to Field Leadership and Customer Facing skill Development for Go-To-Market Capabilities relating to Commercial Training (Including senior leadership summit planning, roll out of new training platforms,etc.)

• Partner with internal customers to support the development  and maintenance of leadership & customer facing skill training tools, workshops, and classroom presentations to ensure they are current and meet the needs of all stakeholders.

• Constantly assess the effectiveness of the training programs and product learning modules.  Proactively upgrades learning material to meet evolving training needs of the sales force.

• Develop continuous learning tools, e-learning, Advanced Training and Experiential training as well as assessment programs to support all sales training programs and that are aligned to a brand and business needs.

• Ensure leadership and skill training projects and materials are evaluated against and meet good training and adult learning principles and ensure all projects and materials have been through the correct regulatory review process before being delivered to field sales forces.

• Partner with Marketing and Sales leadership teams to measure and mo