Jobs and Careers

Public Health Advocate II Resources and Referrals

Boston Public Health Commission

United Statesfull_timeVerifiedPosted 8 Aug 2025

About the role

In addition to all duties in Public Health Advocate I, Public Health Advocate II will perform these duties:
Provides outreach, education, case management, advocacy, referral and support services to Boston residents with a particular focus on high risk clients and second language populations.
Responsible for providing level of care assessment and referrals to substance abuse treatment throughout sites in Boston; identifies needs related to substance abuse treatment and makes appropriate referrals.
Assists clients with filling out assessment information regarding program participation and evaluation.
Facilitates linkage to other recovery support and substance abuse-related services.
Participates in community meetings and prepares presentations for same. Serves as liaison to assigned neighborhoods.
Participates in regularly scheduled staff meetings and training.
Responsible for the safe transportation of clients to various treatment programs in the Greater Boston Area.
Under supervision, performs more complex clerical work for the program, involving a high degree of decision making.
Organizes, coordinates and manages office operations. Handles essential administrative tasks and provides program support when necessary.
Maintains and generates fiscal, payroll and personnel records and reports, including attendance records, timesheets and fiscal reports for funding agencies as necessary.
Processes invoices; prepares and submits purchase orders as needed; checks all invoices for accuracy and supporting documentation and gathers and reviews client billing data for accuracy (health insurance, etc.).
Assists program management with budgets; reviews BPHC fiscal reports, identifies and resolves discrepancies.
Assists with coordination of meetings; develops draft agenda items, copies and mails agenda and materials; orders refreshments; attends meetings on behalf of dept when necessary.
Ensures an adequate amount of office supplies.
Assists with producing reports, including word processing and table/chart creation and with special MIS projects as needed.
Assists program management in report and grant preparation.
May delegate clerical and administrative duties and coordinate work efforts of others.
May be required to work on special projects and assist other departments, or act as a department liaison as needed.

Qualifications

A.D. or BA/BS required or equivalent experience may substitute. LADC or CADC preferred.
Knowledge in the area of substance abuse.
Understanding and appreciation of substance abuse and healthcare programs and services in the context of the community.
Minimum 2 years in community outreach/case management activities required.
Demonstrated cultural competence with diverse ethnic, cultural and socio-economic groups.
Knowledge of Boston community social service organizations, the courts and government agencies required.
PC skills preferred.
Ability to work independently.
Good presentation, organizational and interpersonal skills required; must be self-directed.
Good communication skills, both verbally and in writing.
Bilingual fluency preferred.
Must hold a valid Massachusetts Driver's License with safe driving record (copy of driving record will be required.)