Senior UX/UI Design Officer

Education: Bachelor’s degree preferred. MBA is a plus. Professional experience will be considered in lieu of education.



Skills:

· Demonstrated ability to tactically manage and guide very large cross functional projects or efforts, through the delivery of technology that enhances its business processes and enables a strong risk management framework to be deployed.

· Demonstrated management skills to tactically support strategy implementation in a cost-effective manner - on time and with minimal disruption to the department, the Bank, and all stakeholders.

· Demonstrated knowledge of planning, general management, budgeting, and quality assurance as it relates to all types of technology projects.

· Demonstrated relationship management skills including, communication, negotiation, problem solving, teamwork and interpersonal skills at all levels of the organization.

· Ability to effectively manage competing priorities. · Ability to manage different technical skills set – developers, architects, analysts, project managers, and others, as required.

· Demonstrated ability to manage and supervise employees and consultants, both on-shore and off-shore.

· Strong business and UX/UI skills with experience in leading and executing strategic projects across all Bank business units

· Significant demonstrated experience overseeing and / or implementing a digital experience program from the ground up

· Strong foundations in digital / user experience with the ability to coach/mature a team of designers in these areas

· Knowledge of UX design principles · Experience leading and owning the overall vision of a product’s visual design

· Lead design reviews and review deliverables from UX designers

· Experience with visual design and interaction as well as the user’s perception of the practical aspects of a product or service such as ease of use · Understanding how technology may impact design and creates (and collaborates) accordingly

· Understanding how technology may impact design and creates (and collaborates) accordingly



Experience: Seven to ten years of experience with digital user design, project management, systems analysis, application architecture / design, or the implementation of enterprise quality information systems in the capacity of a senior manager or senior product owner with demonstrated experience managing an information technology function.

Managerial

Scope: (Select One) - Individual Contributor



Team Overview: The role will work across all business units of the Bank to address User Experience User Design and Information Technology projects and provide support for assigned Information Technology systems implemented at the Bank.



Position Overview : The position will coordinate and assist in the delivery of information technology user experience and digital design of systems across all areas of the Bank. To do this, they will plan, direct and evaluate the work of staff in the design, architecture, development, and implementation of new systems or the revision of existing systems. They will review work completed and in-progress for completeness, efficiency, accuracy and adherence to standards.



Essential Job Function:

· Department Specific

o Tactical management and execution in alignment with the Bank’s strategic plan.

o Develop goals and objectives for the department in alignment with Bank objectives and business initiatives

o Budget planning and administration for the department

o Technical Scorecard management

o Establish the organization and the standards, guidelines, procedures, etc. of the department

o Assign project/tasks to staff and direct, manage and control all projects, and teams assigned to department o Ensure proper handling of all support and maintenance requests

o Supervise systems development for compliance with documented standards and guidelines

o Keep current with and evaluate new technical developments as appropriate to the Bank’s business plans and strategic objectives

o Supervise active projects through deployment ensuring that all projects are undertaken according to documented standards

· Risk Management and Control and Compliance

o IT Risk Assessment o Maintain required disaster recovery capabilities



· Planning and Project Management

o Supervise and report on active projects

o Participation on project leadership teams as assigned.

o Participation on group wide committees for the planning and scheduling of project execution.



Other Duties:

· Contract negotiations as applicable

· Attend classes, presentations and trade shows related to the computer industry