Receptionist - Massachusetts House of Representatives

Agency Overview:

The Massachusetts House of Representatives (“House”) is comprised of 160 independently elected Members, each representing a district of approximately 43,000 people. 

Position Overview:    

Receptionist greets visitors and answers and correctly routes calls. Responds to internal and external inquiries and distributes accurate information. May perform some administrative activities such as scheduling, directing visitors, receiving and sending mail and packages. Performs other duties as assigned,

Reports to:

Staff Director

Essential Duties & Responsibilities

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Nothing in this job description restricts the Chair’s right to assign or reassign duties and responsibilities to this job at any time for any reason.

Responsibilities/Essential Functions:

·       Answer telephone and transfer calls;

·       Greet and direct office visitors;

·       Respond accurately to internal and external inquiries;

·       Monitor and maintain office supply inventory;

·       Utilize Microsoft Outlook;

·       Maintain paper and electronic files, generally;

·       May prepare office for meetings by consulting calendars and conferring with staff;

·       Responsible for sorting, screening and distributing incoming and outgoing mail;

·       Serve as the point of contact for issues that may arise with office equipment;

·       File and scan documents;

·       Able to operate in a fast-paced professional office environment; handle or operate standard office equipment and occasionally lift up to 10 pounds.