Sr. Manager, Head of Sustain – MONARCH Program Execution

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

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Job Function:

Project/Program Management Group

Job Sub Function:

R&D Project Management

Job Category:

People Leader

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Johnson & Johnson MedTech, is recruiting for a Sr. Manager, Head of Sustain – MONARCH Program Execution within the Robotics & Digital Solutions organization. This position will be based in Santa Clara, CA.
 

At Johnson & Johnson MedTech, we are working to solve the world’s most pressing healthcare challenges through innovations at the intersection of biology and technology. We harness our deep expertise in surgery, orthopedics, vision and interventional solutions to design healthcare solutions that are smarter, less invasive and more personalized. The MedTech Surgery organization was recently established to combine our market-leading surgical portfolio with the Robotics & Digital Solutions portfolio.
 

This role serves as a key partner to the cross‑functional MONARCH Leadership Team, ensuring alignment, accountability, and focus needed for the effective execution of critical sustain programs across the MONARCH portfolio. The role reports to the Sr. Director Program Execution, MONARCH.
 

The Sr. Manager, Head of Sustain – MONARCH Program Execution will manage a team of program and project managers responsible for planning and driving sustain initiatives across the MONARCH organization in alignment with committed scope, timeline, quality, and budget. This role requires strong collaboration and partnership with R&D, Systems Engineering, Software, Global Strategic Marketing (GSM), Regulatory Affairs, Supply Chain, Quality, Finance, Manufacturing, and Service.
 

Major duties & responsibilities:

• Own end‑to‑end execution of all MONARCH sustain programs across the capital system, instruments, and accessories, including lifecycle management, hardware and software updates, field issue remediation, obsolescence management, and cost optimization.
• Lead sustain program planning and execution, ensuring delivery to committed scope, schedule, quality, and budget through proactive tracking, acceleration, risk identification, and mitigation.
• Provide governance and executive decision support, including development and execution of management reviews, scenario planning, trade‑off analysis, and clear recommendations to enable timely leadership decisions.
• Build, lead, and develop a high‑performing team of program and project managers, establishing clear priorities, accountability, and disciplined execution across sustain initiatives.
• Provide technical and systems‑level leadership for sustain efforts, ensuring high‑quality problem definition, root cause analysis, and technically sound corrective and preventive actions across electro‑mechanical systems, electronics, embedded software, system/application software, instruments, and accessories.
• Support post‑market quality processes, partnering with Quality and Regulatory Affairs to address complaints, field issues, and CAPA activities, ensuring timely execution of corrective actions and sustained reduction of field risk.
• Partner cross- functionally to drive effective sustainment and resolution of complex hardware‑software and system‑instrument integration issues impacting field performance.
• Drive operational excellence and cross‑functional alignment, defining and managing sustain execution metrics and collaborating with Manufacturing, Supply Chain, Finance, Quality, Regulatory, and enterprise partners to ensure compliant, durable, and scalable sustain solutions.
   

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